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Reviews

  1. Megan B ★☆☆☆☆

    My student son rented a property through this agency last year. At the end they confirmed that the property was in good condition and the £400 deposit was being returned, but he has still not received this three months later. They do not respond to emails and phone calls so we are having to take legal advice now. Students and landlords stay away from this agency!

  2. Bartlomiej Lezanka ★★★★★

    I’m happy to rent by TIILI Agency. Since beginning I had pleasure to have conversations, appointments for view, and finalise my rent on professional manner. Any issue or complains was solved quickly.

  3. Dennis Ugwu ★★★★★

    I recently had the pleasure of working with Tilli, the new rental agency managing properties at Weman Court in Norwich, and I couldn't be happier with my experience. From the moment I reached out for information, their team demonstrated exceptional professionalism and a genuine commitment to customer service, unlike the previous agency that was in charge of the property. The staff at Tilli were incredibly responsive, addressing all my questions promptly and providing valuable insights to our request. Tilli's attention to detail and dedication to ensuring a positive tenant experience really set them apart from other agencies. The maintenance team has also been fantastic, addressing a minor issue in my unit quickly and efficiently. Overall, I highly recommend Tilli for anyone looking to rent in Norwich and its environs. Their friendly, knowledgeable team and commitment to tenant satisfaction truly make all the difference. Thank you, Tilli, for making my rental experience a positive one! ----Dennis

  1. Chloe Bracknell ★☆☆☆☆

    Awful experience!! Avoid this company at all cost. My 2 years of renting as a student with tilli have been a nightmare. Tilli ignores any urgent maintenance requests. For the past few months I have been waiting to receive my deposit back despite email and phone promises from Tilli that I will receive it in a few days. To date, I have been given the cold shoulder or a variety of excuses from our property manager being on sick leave, out of office or empty promises of receiving a call back. As a student £500 is a lot of money that I simply can not continue to wait on with no indication on when I will get it back.

  2. Harshal Gund ★★★★★

    I had a fantastic experience with the TILLI letting agency! Their team was professional, responsive, and made the entire rental process smooth and stress-free. What truly stood out was their commitment to on-time maintenance and quick issue resolution. I highly recommend their services.

  3. Mar Moreno ★★★★★

    I really recommend TIILI agents! The staff is super friendly and everything was very easy and quick. The communication via email is very good. The flat was in perfect condition when we arrived. I 100% recommend it!

  1. India Johnson ★★★★★

    Great agency! helped us out a lot when moving into our 3rd year home, any problems were resolved immediately, really friendly team, all amazing things!

  2. Ryan Boil ★★★★★

    This company has been fantastic professionals in accommodating myself. They have been reliable, always easy to contact and kept the property well maintained as promised. Very pleasantly surprised by the company and I look forward to continue use them as my go to!

  3. Kerminder Bharaj ★★★★★

    I’ve had a positive experience with TIILI so far, they’re always quick to fix any issues I’ve had and always a call away. They have a repairs website as well if you don’t want to deal with them directly and you usually receive a response via email on the day itself. With TIILI being a smaller agency compared to more commercial estate agents, the experience is vastly different and I feel like I’m cared for as a tenant, and all the staff are lovely! Overall, I would recommend TIILI as a potential letting agent if you are looking around!

  1. Beth B ★☆☆☆☆

    Was meant to stay at Graphics House starting September 2023. This agency continued selling contacts despite the property allegedly being sold already. This meant I had a month period to essentially find a new home before the new academic year started which caused a lot of undesired stress and my rent being more expensive than it originally would have been if I stayed here. While this was not completely in their faults - it was still partially. When trying to communicate with them during this process they stopped replying to our emails and when sending out an email about how to claim our security deposit back he sent an email to all the tenants who was meant to live there which exposed our full names. A violation of GDPR. For reference: "Firstly, it is no secret that our clients intended to sell Graphic House. It was publicly marketed and TIILI facilitated viewings and inspections by prospective purchasers. Further, the planning application referred to was also subject to public consultation and there has been no secrecy around our clients’ intentions as TIILI would lead you to believe. TIILI’s claim that news of a sale came “out of blue” is false. Secondly, despite being on notice of the sale for months, and against our clients’ express instructions, it transpired that TIILI had proceeded to issue and commit our clients to new tenancy agreements, including the agreement entered into with you. This was done without our clients’ authority."

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FAQs

What is the address of TIILI?

TIILI is located at Suite 228, Kirkham House, 5 Whiffler Rd, Norwich NR3 2AG, UK

What is the phone number of TIILI?

You can contact TIILI at +44 1603 327327

How can I get to TIILI?

You can find directions to TIILI by following this map link

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