Unable to contact staff to see if they have something. Inpersonal. System hangs up on you. Why provide a number it tells you to go pound sand?
Got a great deal on Samsung 3 pro ear buds which were listed as grade 2 but looked brand new plus came with box and everything else, very happy with purchase and staff were helpful. Do shop around tho if selling stuff as I was offered £35 for a vector robot which i sold on Ebay for £180 after selling fees.
Visited this store with a friend (1st Feb) to buy a Samsung Z Flip that I located on line. The staff member, Rachel was very helpful, obviously skilled and knowledgeable in this area. Excellent customer service from her, very patient and clear communicator, she went above and beyond for me to feel confident in my purchase. Is Rachel a manager? Rachel should be.
I recently bought a refurbished Macbook Air from the online store and my Apple ID wouldn't work. I was advised by an online agent to take it to a store, so went to Macclesfield. The staff member I spoke to was very polite and understanding, he went above and beyond to help and fixed the issue for me! I was worried I would have to return the laptop and wait for a replacement, so I was very pleased :)
Traded in a rare film today to this branch, was nothing but polite to the tall lad who served me, merely pointed out there's two separate versions of this said film (as per the cex app) and the lad would not listen to me, proper chip on his shoulder. Even tried saying to him "listen mate I'm not arguing with you I'm just going off cex prices and their app" he just said he didn't care. A little effort in the customer service department goes a long way when working in retail.. the staff here seem to love to refuse service or abuse what little power they have. A manager should be going to have a word with a few of the staff here In my opinion.
More games than electronics but still very nice
Staff we spoke to were extremely helpful and friendly. Answered all our questions and told us about the product we were buying.
Always seem to find something good in this location. The arrow two disc special edition of the 1991 movie guyver based on the amine. Craptastic and of course instant sale.
Great place for tech and media. Well organised and tidy store (Macclesfield). Very helpful and friendly staff
I recently bought an item from this establishment, big mistake. I was told that the product had been fully checked and serviced and also given details in case it needed to be returned. I did have to return because there were two faults which if it had been "checked and serviced" this would not have happened. The sales assistant assumed I was being rude in asking for a refund, and stating that I did not want a credit note and also there wasn't another same item to swap with. The staff member refused to continue serving me and so I continued with I assume the manager, I did receive a refund but was not happy with the way I was originally served as a customer.
CeX is located at 25 Mill St, Macclesfield SK11 6NE, UK
You can contact CeX at +44 330 123 5986
You can find directions to CeX by following this map link