Motorplus Limited Insurance Agency in Norwich

Reviews

1. Dimitar Grancharov ★★★★★

   I have an excess protection policy with them, main insurance was with another company. Absolutely brilliant customer service. They even replied to me at 3am. I've called a couple of times to provide additional information and I got to an advisor straight away each time. The only downside was the 6 months waiting period, but that was part of the policy. My last conversation was with Casey who advised me that I'm actually owed more than I thought because I've done the insurance through Go compare.... overall absolutely brilliant, I'm very pleased. Money in my account 2 days earlier.

   almost 7 months ago
2. Tibor Tatrai ★☆☆☆☆

   This key cover is a complete scam. The odds of a successful claim are close to zero. The policy wording is vague by design, and they rely on hidden conditions to wriggle out of paying. Keys bought after you purchase the car? Not covered. No invoice for programming? Claim denied — even if you used your own coding machine or had a friend help. In reality, nobody in those cases would ever have an invoice. The result: genuine claims get dismissed, leaving the cover totally useless. It’s nothing more than a money grab.

   almost 9 months ago
3. Sergiu Duca ★☆☆☆☆

   Make a claim for a car key and was declined. Reasons, they have not enough evidence to give my refund. I said I will call the locksmith ingineer to find out the reason, they say can't change any information in the claim and no new claim can be processed. Very disappointed as my insurance is with 1st central and works with this company.

   almost 11 months ago

1. Savas Odabasi ★☆☆☆☆

   Ridicilus service, car insurance supposite included the car key claim for lost ,stolen, or damaged , 40 mins on the phone , repeated asking same question to trick you in case I tell different things. It's simple. If the stolen or damaged keys are not working, and you promised to replace them with a new key. Disgraceful, they try everything for unsuccessful claim end of 40 mins on the phone decising or excuse was unfortunately key do not last longer and it will stop working over the time so excuse is key is end of lifespan , what a joke

   1 year ago
2. Amir Uddin ★★★★★

   I had my Vauxhall Corsa key replaced by Hannah, she was so polite and courteous. The service she provided was outstanding, she came out of hours on a very cold winter night to help and really went the extra mile to help. Thank you!

   almost 4 years ago

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