Super friendly staff, all greeted with smile, store is always neat and if you can’t find anything they’ll be happy to help. Awesome store
Friendly staff easy access local shop prices but very convenient
Just been here I walked in and wondered why people were walking out abit mad .. after grabbing my items I noticed that the staff member "Carla" was having a full on conversation at the other end of the tills whilst there was 3 of us waiting !!! ✋️ it wasnt till I went up and asked if she was serving she noticed and her response was yeah you haven't been waiting that long !! And the other to customers goes well we have ! Whilst was scanning our items shes still shouting her converstation to her friend and totally blocking us. Her service was absolutely disgusting and we were just an inconvenience to her !! WILL DEFINITELY BE TAKING MY CUSTOM ELSE WHERE FROM NOW ON DISGUSTING !!!!
The customer service is terrible! There was a foreign man struggling to use his credit card and was clearly not fluent in English. The lady behind the counter was rolling her eyes, being extremely rude and talking in a very moody tone. This is not ok, just imagine how that man feels!
Feel very angry and upset about customer service in Heatcote Street branch. As usual went this morning to get snacks for kids. In front of me was foreign gentlemen who struggled to use his bank card. Lady behind the counter was uffing and puffing rolling her eyes and talking in very brush way. Proper racist attitude!! Shouldn't be working in customer service!! Will try to avoid that shop at any cost!
Great little shop. Sells almost everything. Some new staff have joined the crew who need a personality injection, but overall staff are very helpful and pleasant. Stocks a bit low over Xmas but that's to be expected until delivery's start to arrive
Convenient for popping in on the way home for essentials and a few treats. Need to go to a big supermarket for niche products but there is variety for the main staples. Staff are usually friendly and the store is kept clean and tidy.
Co-op Food - Heathcote Street is located at 170 Heathcote St, Longton, Stoke-on-Trent ST3 5SN, UK
You can contact Co-op Food - Heathcote Street at +44 1782 336523
You can find directions to Co-op Food - Heathcote Street by following this map link