While the service recieved was good the parking is a nightmare with no spaces available. Beware where you park
First appointment with Sam (Samantha) this morning and it was a very good experience. Having been to physio at the Weston Favell primary care centre, and had an appointment for a different issue with a physio there, and not a great experience he didn't seem bothered or interested . Really liked Sam, she was clear and was bothered about sorting my issue. I would happily recommend this service, and hope, with the advice given to me, I will soon be on the mend.
Had an excellent appointment regarding my shoulder. Dan was incredibly professional, attentive, and thorough—he answered all my questions clearly and took the time to explain everything. I left feeling well-informed and reassured. Thank you very much, Mr. Dan!
received £100 parking fine for attending a appointment that they took longer than 90 minutes. so why didn’t they warn me that it didn’t matter even if your disabled and have a blue badge because highfield clinical care centre took over 90 minutes to complete my appointment im at fault.
Thank you HCC. Wonderful! Especially now. Physio both here and Weston Favell.
I took my mother here this evening to have some stitches removed as her GP couldn't meet the 7 day instruction to have them out (gave her 13 day later appt) We found it tricky to find the front door to enter as it was dark (6.45pm appt) We were directed by a kind Dr about to start his shift. Anna called Mum to her spotless surgery and thankfully I was allowed to join them. Anna was a 5* nurse and so kind, reasuring that the wound was good and chatted away whilst she removed the stitches. Great distraction for mum. We would much prefer to attend this centre in the evening than have to wait for an appointment at a stretched GP practice. Well done everyone, especially Anna.
They never answer there telephones. The number listed on Google puts you through to someone else. But even if they do transfer you to the right number it then gives you 2 options. Option 1 will just ring and ring with an automated message saying you are waiting for an operator, which after 3 different 30 min attempts I gave up on. The other option puts you through to an answer phone that says not to leave any message as it is not currently being monitored due to Covid. Thus is rather poor as remote answer phones have been around a long time and Covid has been for about 1 1/2 years now. So something should have been sorted by now. This telephone number is also used if you wish to change any appointments or rearrange. But obviously if you can't get through it is not able to be done.
I was referred to the physiotherapy department following a shoulder injury. It has been a long journey back to a normal shoulder range but the care and support I have received from both John and Dakshika cannot be faulted.
I was referred to the Physio at the start of 2017 for shoulder pain by my Doctors. I had fantastic one-to-one sessions with Dakshika where we tried to resolve my problems with exercises. I had numerous followup appointments to check my progress and after trying injections I had a period where I was pain-free, only for it to come back again a few months later. I got back in to see Dakshika, where she then referred me to a consultant to discuss my options, which resulted in my having an operation in December 2018. I was straight back in with the physio within the week and have had weekly sessions since... They have been extremely thorough and helpful with my progress. I write this because my mum lives in Southampton and had a similar operation 2 years ago and she didn't have ANY physio given/offered! I think our Northampton NHS gets slated, but I have nothing but praise for these guys. Thank you so much :)
Highfield Clinical Care Centre is located at 5BD, Cliftonville Rd, Northampton NN1 5BD, UK
You can contact Highfield Clinical Care Centre at +44 300 027 0010
You can find directions to Highfield Clinical Care Centre by following this map link