Rushton Hall Hotel and Spa

Reviews

1. Alice Fender ★★★★★

   We honestly can’t put into words how incredible our experience was at this venue. From the very first visit, we knew it was something special, but the team went above and beyond every step of the way to make our wedding day absolutely perfect. The staff were truly exceptional - friendly, professional, and so attentive. Nothing was ever too much trouble, and they made sure everything ran seamlessly from start to finish. So many of our guests commented on how amazing the staff were and how smoothly the day flowed. The wedding team, both in the months leading up to the big day and on the day itself, were so helpful, organised, and reassuring. They guided us through every detail, answered every question quickly, and made the whole planning process feel effortless. The food was absolutely delicious – every course was beautifully presented and full of flavour. The drinks were also fantastic, with plenty of choice and attentive service throughout the day. We’ve had countless compliments from guests about how good everything was. Everything about our wedding day exceeded our expectations. The atmosphere, the service, the attention to detail - it was all outstanding. We’re so grateful to the entire team for making our day so special and unforgettable. We couldn’t recommend this venue highly enough!

   almost 6 months ago
2. Lorna O'Reilly ★★★★★

   My daughter and I came here for afternoon tea and what a setting. The hall is truly well looked after both inside and out. Inside, the rooms are beautiful and very comfortable. The afternoon tea was delicious and was very relaxing and the rooms layout was such that we weren't all sat close to other groups. It was also lovely and warm, unlike other older buildings which tend to be cold. The outside is beautifully maintained. The gardens well kept and plenty of pheasant roaming the grounds. A very enjoyable relaxing experience.

   almost 7 months ago
3. Grayson Nolan ★★★★★

   One of my most favourite hotels in the whole of England! We make a pilgrimage to this hotel every year due to the most peaceful experience. One year we did the 3 days Christmas stay too! It’s just a beautiful 15th century oak panel building. The great dinning hall is out of this world, as is the service. If you want to feel like a king or queen head here! A fabulous weekend away, beautiful grounds to walk in. Can’t recommend enough.

   almost 7 months ago

1. Mo Freeman ★★★★★

   Had afternoon tea. It was wonderful. The staff were welcoming, polite and super efficient. The sandwiches were delicious. So fresh and tasty. The scones were still warm and again, delicious. Couldn't manage the beautiful little tartlets, so we took them home. The building and surroundings are stunning. Well worth a visit. Thank you for having us Rushton Hall

   almost 7 months ago
2. Rumbii Mufunde ★★★★★

   I had my first visit and the staff were so wonderful & informative. Make sure you book a table at their restaurants! The food is divine. I appreciated the attention to detail this hotel focuses on. From the pristine gardens to the awe-inspiring ceilings found in every social room. The spa facilities are impeccable & it was really easy for us to do a mini thermal cycle between the sauna & the pool. I will definitely be returning to Rushton Hall!

   almost 8 months ago
3. Lucy Davies ★★★★★

   We recently used Rushton Hall for a 3 day work event for about 48 members of staff and couldn't have wished for anything better! Victoria and the Events team were great when we were initially booking the event, moving things around to accommodate our needs and budget, nothing was too much trouble! (We even had a video tour of the rooms we would be using!). When we arrived Estelle and Richard who were looking after us for the duration were amazing! Again, nothing was too much trouble and they made sure everything ran smoothly and on time. The venue itself is absolutely stunning, we didnt need to put any decorations in the rooms for our events as they were so beautiful! All staff commented on their lovely bedrooms too so we had a very happy workforce! The food (breakfast, lunch, dinner, cake and biscuits) was outstanding, we had no complaints, only good news! We would certainly consider this venue for our next event mainly due to the outstanding levels of customer service provided and absolutely wonderful venue! Thank you!

   almost 3 years ago

1. Ashleigh ★★★★★

   Amazing! I had the pleasure of visiting Rushton Hall Hotel & Spa too attend to a Christmas Party. The staff were really friendly and polite. They couldn’t do enough! Really helpful when guiding you around the hotel as it is large. The spa was really clean and well attended too. Really relaxing as well. The grounds are beautiful and the views are stunning. Rooms - outstanding!

   almost 3 years ago
2. elena andres ★★★★★

   I just had the most amazing birthday celebration at Rushton. Everything was exquisite from the four poster bedroom to dinner, breakfast and afternoon tea. Absolutely fantastic. The staff were great and we had a lovely time. Thank you Rushton, we can't wait to return.

   almost 3 years ago
3. kerry Coulter ★★★★★

   Had a fabulous day at the spa with my friend. Very relaxed and not overcrowded. I had a deep tissue massage and my friend had a facial - definitely recommend for a treat. The grounds are beautiful, tempted to stay at the hotel and have another day at the spa next time. Thank you

   almost 3 years ago

1. Peter Conway ★☆☆☆☆

   Do not stay in this hotel whatever you do unless you want an experience like ours. We paid £400 for one night bed, dinner and breakfast but we would have been better off staying in a Premier Inn. On checking into the State Room we found the bath robes covered in hair on the collar and had certainly not been changed. Several of the towels were dirty, one was completely filthy and could not have been overlooked by the housekeeping staff. Again the towels were certainly not changed. Now suspicious we checked the bed and found a lot of hair on the sheet under the pillows indicating that the bottom sheet had not been changed. By now we were furious and demanded to see the manager and requested a full refund. They refunded our money in full but apart from a few mumbled apologies the staff, including the manager, didn’t really seem to care less. They kept us waiting a long time while they contacted housekeeping and finally found the head receptionist who was the only person who could process the refund. Instead of a pleasant stay in a 4* hotel we left very unhappy with a 3 hour drive to reach home that evening. Finally don’t believe the room pictures that you see on their website. We booked a State Room, one of the best, but it was dark, dingy with old furniture and badly stained carpets. There is no way that the condition of this hotel fits the description of 4*. The owners have not spent money on renovating it and bringing it up to date so it is dated, dilapidated and based on our experience dirty. Please be warned before you too suffer the same disappointment and potentially waste your money.

   almost 3 years ago

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