Rowlands Pharmacy Wellingborough

Reviews

1. Gareth Hunter ★☆☆☆☆

   Terrible service, awful behavior or pharmacist with long blonde hair and glasses, same as the young one on the counter. Rudeness all the way and they never can get all you medication in.

   almost 2 months ago
2. Amanda Bowes ★★★★★

   I have used this pharmacy for years and I've never had any issues. The ladies on the counter are very friendly and helpful.

   almost 5 months ago
3. Kayleigh Okotie ★☆☆☆☆

   Talk about discrimination! I have mental health which prevents me from leaving my house on most days. I asked for delivery of prescriptions and I guess because I can use my legs (although I also have physical health issues) they won't offer delivery service. I think that's terrible, how can they offer to only SOME people with disabilities, I guess they chose what they like which is therefore a unfair service. So now I can't get my medication or my daughters who also has serious physical condition. Have to arrange with gp to send prescription to another pharmacy now where they don't discriminate and tell you you have to get it yourself after telling them you can't. What a horrible chemist, that I guess doesn't care about people's health.

   1 year ago

1. Gary Dennis ★☆☆☆☆

   Been using this pharmacy for years, and have watched customer service plummet over the last couple. Customer service is atrocious. One person serving and all other staff in the shop ignoring queues that build up. In there this morning. Three staff members trying to find a prescription for someone and guess what eventually they said it’s not here?? Meanwhile the queue builds up and are ignored. Sort it out please!!

   almost 2 years ago
2. aldin 3103 ★☆☆☆☆

   First and only time I will go there. Standing in the rain waiting for it to open. Opened 3 minutes late. Mot such a big deal if we werent all standing there wet. Next we couldnt pick up our prescriptions coz pharmacist stuck on M25. Tried to call a bit later to check if pharmacist had arrived. Looks like nobody has a clue how to answer a phone. Asked GP for 28 100mg tabs to be made into 56 50mg and pharmacist only have us half the order. Who gets a repeat prescription on a monthly basis all of a sudden halved. Our normal pharmacist would have picked this up and called us before collection ( they actually have done this in the past). Definately will not use again

   almost 3 years ago
3. Becky Beesley ★☆☆☆☆

   They never answer the phone the send off prescriptions that that the should have in stocks since the pharmacist left its gone to pot queuing for ages for them not to have even printed the prescription yet! Really bad

   almost 3 years ago

1. Reece Burgess ★☆☆☆☆

   10 minutes in the doctors, over half hour waiting for prescription next door, 7+ elderly people having to stand outside and wait their turn, took way too long waiting for 1 item on prescription, terrible.

   almost 3 years ago
2. Garth Giles ★☆☆☆☆

   Without a doubt the very worst pharmacy I have ever had to deal with. They have a tendency to ignore the phone, but the last straw was that I thought l was registered as a delivery patient, but when I queried that I've had to wait more than 3 weeks for painkillers it was pointed out to me that I need to request a delivery for every single prescription, because that will enable them to plan a delivery date. That isn't even logical since it suggests that they are incapable of planning delivery dates for customers who need every prescription to be delivered. In any regard, I have had deliveries twice before from them without specifically asking for them. They needn't worry about me any further because I've nominated an alternative pharmacy which does not require me to call them for every prescription.

   almost 3 years ago

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