Rickshaw Restaurant in Romsey

Reviews

1. ty SFC ★☆☆☆☆

   If I could put a 0 for everything I would, absolutely shocking service and would urge everyone to stay far far away. We ordered from here tonight and was absolutely shocked to find part way through our meal that there was mould on our food. Soon after this we both began to feel very unwell, I called rickshaw to make a complaint and the very rude people unbelievably told me IT WAS MY FAULT FOR EATING MOULDY FOOD! How about you follow the correct food hygiene and don’t send mouldy food! Of course as soon as we saw the mould we stopped eating but the rickshaw team were adamant it’s my fault. They offered to redo the order but as you can imagine I don’t want to go back to somewhere that serves food which has mould on it which can kill you. Both still feeling not well so a trip down the hospital is looking likely tonight. PLEASE STAY WELL AWAY The pictures we have added is just what we found so god knows what else could have been contaminated!

   almost 11 months ago
2. Hayley Lawrence ★☆☆☆☆

   Please read the reviews before ordering. Spent £40 on a meal here with my husband and it was horrible. Spring rolls were inedible, soggy and floppy. Satay was not like anything I’d ever tasted and couldn’t eat. The chicken fried rice was clumpy and wings just didn’t taste right. It felt like it had all been warmed up in a microwave or heated very quickly as I have no idea how it can be out for delivery within 15mins. Impossible for it to be fresh and it didn’t taste fresh. We were staying in the area at the time for a family day out, so we had to put it in the bin as it tasted horrible and nobody wanted to risk getting unwell whilst we were away. Regret that we didn’t read the reviews on this place beforehand.

   almost 2 years ago
3. Peter J Redman ★★☆☆☆

   DISAPPOINTING : First the good thing, customer service good, attentive, polite, friendly. Not so good the "pancake rolls", ... as I was hungry prior 2 seeing "The Addams family" @ the Plaza Theatre, just up the road. I thought, I'll give Rickshaw a go. Sadly, very disappointing. Although, the pancakes were nice & crispy ; in the core of the pancake it was COLD [in both of them], which put me off big time. I would have gone back 4 a takeaway, but knowing that the meat & prawns were not cooked, put me off. Someone needs 2 supervise the cooking of items 4 sale 2 the customers or they might end up being sued 4 food poisoning... such a shame.

   almost 2 years ago

1. Annabel ★☆☆☆☆

   The crispy duck was very soggy and fatty, the chilli salted chips were also very soggy, the spring rolls were free alongside the order so can't complain too much and they were OK but definitely not fresh. Battered sausage was average taste, everything else was poor and definitely not worth £27

   almost 3 years ago
2. Louise Baldwin ★☆☆☆☆

   Ordered a takeaway from here last night and it was probably the worst Chinese takeaway I have ever had. The best bits (and I use the word best loosely) where the egg fried rice but there didn't seem to be any egg. The chow mein was tasteless and consisted of a few bits of chicken, noodles and nothing else. For the rest, the crispy chilli beef was more like incinerated beef and had more carrot than beef (the carrot was raw) it was so horrible it went into the bin. The roast duck in orange sauce was so fatty that that also went into the bin. The chicken balls where over cooked but the dogs ate them anyway. Will not be ordering from here again. The only reason that I have clicked on a star is that it wont let me post unless I do so - there does not seem to be an option for minus stars :(

   almost 4 years ago
3. Debbie Ward ★☆☆☆☆

   I was made very very ill by this restaurant. The quality is substandard to say the least. The chicken ball chicken itself had a strange crunch to it and I don't mean the batter (That should have rung alarm bells). Hair in the rice and I was seriously ill for at least 2 weeks afterwards with food poisoning. Absolutely avoid. Such a shame as the only Chinese delivery in Romsey. Needs to be shut down. A disgrace.

   almost 4 years ago

1. Luc W-G ★★★★★

   Warning!!! What a fantastic experience ,great customer service, polite, fast delivery and hot food. rectified any mistakes that where made!! didn't need to have to reheat because it was steaming hot, I would recommend highly!!!! great chicken balls best i ever had in life!!!!

   almost 4 years ago

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