H&M

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Reviews

1. Rebecca Jenkins ★★★★★

   Renga and Emily were really helpful in store today, polite and professional!

   almost 4 months ago
2. Rakesh Gurung ★★★☆☆

   Good place to buy clothes but if there were more options as it was online it would be better.

   almost 5 months ago
3. Chloe & Sam ★★★★★

   I went into the store looking for a stripe waistcoat that on the app said was in store but I could not see it. I asked Hollie today and she was the epitome of excellent customer service. In previous experiences in other stores it is the classic ‘stand in the stockroom and pretend to look/ be too busy to help’ but Hollie went above and beyond. She asked two staff members if they had seen the waistcoat, then helped me find it in one size. I was looking for another in a different size and she took me up to last chance to buy but it was not there. To my surprise as I made my way back downstairs to look around at other things Hollie had sought out the waistcoat in the other size I needed. It has been a long time since I have had a shopping experience where I felt that the staff members were there to actually help a customer and I hope that she is recognised for her excellent customer service skills as a result of this review! Thanks again Hollie!

   almost 8 months ago

1. karishma shah ★☆☆☆☆

   Very rude staff member. Went to buy a garment with a sale sticker on . She charged me full price when it had a sale sticker on.I didn’t realize but I had paid by then. When I checked the bill just a minute later , she claimed to have not seen a big orange sticker. She was trying to say that I had put that sticker on and she didn’t see it while billing. I hadn’t moved away from the cash counter . She couldn’t even get the sticker off . She didn’t even apologize. Instead tried to say that she didn’t see the sticker while cashing. I had picked up the sweater from the sale section but she claimed that it was full price ….clearly not interested in making a sale !!!Very rude and bad service!!!

   1 year ago
2. D ★☆☆☆☆

   One of the benefits of clothes' shopping on the high street is the ability to try on clothes. Yet here they consistently decide, seemingly when ever they feel like, to open and close the fitting rooms. Seriously, it's so sporadic and unreliable I barely go here now and just head straight to Next instead. Trying clothes on before buying is the one thing high street stores can offer over the convenience of online shopping. And yet here they fail to provide that service. It's no wonder the world is moving to online shopping - if stores can but fail to provide additional services.

   1 year ago
3. Matt Davies ★★★★☆

   It's a H&M, it has stock, it has staff. No complaints

   almost 3 years ago

1. Ben Gordon ★☆☆☆☆

   Only 1 till with 1 staff member and 6 people waiting to be served, loads of staff aimlessly wandering around! Left the stuff in the queue and walked out!

   almost 3 years ago
2. Farrel Wark ★★★★☆

   love H&M they have such great clothes and amazing quality, the staff are friendly and helpful. very happy with it. only problem is hard to find a pair of jeans that fit me right. but hay ill get there.

   more 6 years ago
3. Zoltan Erdei ★★★★★

   Ladies you get more staff than the man here very good place for cloth shopping

   more 6 years ago

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