📍 1/3 Main Square, Camberley GU15 3SW
📍 Address: 1/3 Main Square, Camberley GU15 3SW, United Kingdom
📞 Phone: +44 344 826 9750
🌐 Website: riverisland.com
Staff need serious customer service training, so rude and unhelpful. Asked for help and they don't know where that is and don't know if that's on sale and you have to find it yourself. Won't be going back.
Located inside "The Square" opposite Saints at Camberley shopping centre. Two floors, ground floor is for ladies whilst the first floor is for men. Wheel chair and baby buggy users can easily access the shop. Personnel can do better customer service wise.
Just went to collect my parcel at Camberley store and it says it shuts at 6 p.m on Saturdays. Store was shut at 17:18. Two ladies saw me outside, I knocked, they didn't open. Very disappointed with this service,if store closes earlier, hours should be updated.
I ordered a few gift items in-store before Christmas from the mens department. And I ordered in-store as I wanted to support my local store and not go straight to the website.I work in retail, so know how important it is to support the shops. At the time I asked for gift receipts and was told as the items were ordered I didn't need them. When I took one of the items back today I was told I would have to have a giftcard. I explained the situation and was told on this occasion they would give me the refund. I have over 30 years of retail experience and I didn't like the way it was said or the manner of the young lady who served me. It was like she was doing me a favour. In future I will go online.
Online, says close at 5:30. Online store website tells you what items are in store yet there is no correlation to there stores. Phoned up, ask if they could hold something. Girl was helpful on the phone yet no mention of the store closing early. Over an hour and a half one way The cost of this and the travel back. Closed hours early from what google say.
Amazing. I am not the slimmest person and I found a suit that fits perfectly. Nice and friendly staff. My brother got the suit from there too. Great quality.
River Island is located at 1/3 Main Square, Camberley GU15 3SW, United Kingdom
You can contact River Island at +44 344 826 9750
You can find directions to River Island by following this map link
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