Phase Eight Clothing Store in Southampton

Reviews

1. Nahila Hernández Bohigas ★★★★★

   I had the pleasure of being assisted by Gracie while shopping for a dress to wear to a wedding, and I couldn’t have asked for better service. She was incredibly kind, attentive, and genuinely helpful throughout the entire process. Gracie listened carefully to what I was looking for and guided me with patience and great taste until I found the perfect dress. Her professionalism and warmth made the experience truly enjoyable. Thank you, Gracie – you were absolutely brilliant!

   1 year ago
2. patricia ozcan ★★★★★

   Amazing service! Ordered my mother of the bride dress ! I cannot thank the staff enough for helping me .. from.the trying on to accessoring.. fabulous service from start to finish..

   1 year ago
3. Holly Langford ★★★★★

   Visited a few weeks ago and Jess was FANTASTIC. I needed a dress for a wedding and Jess not only found me the perfect dress for my (difficult) figure, but also some lovely matching shoes. I wish I could invite her to the wedding as my plus one! But I will settle for visiting again the next time I need an outfit. Thank you phase eight.

   almost 3 years ago

1. Linda Membury ★★★★★

   Lucy at West Quay couldn't have been more helpful in securing a dress I loved but was not available online or in that store. She called my nearest supplier and secured the dress in Dorchester. Both stores were short staffed but called me back when they had a few minutes. Wonderful service.

   almost 4 years ago
2. Cindy ★★★★★

   I just wanted to say what a lovely store this was and how grateful I am, particularly to Jess. She was very patient in understanding my need for an outfit for a friends wedding this Summer. She asked lots of questions about what type of outfits I had previously worn & loved for special events, and what colours I liked. I don’t shop often but now am keen to go back in and ask to be helped by Jess in the future. She even offered to email me the receipt which was brilliant as I try to save on paper waste. Keep up the great work Jess! Phase Eight should be proud to have her working for them.

   almost 4 years ago
3. Sarah ★★★★★

   I just wanted to say what a lovely store this was and how grateful I am, particularly to Jess. She was very patient in understanding my need for an outfit for a friends wedding this Summer. She asked lots of questions about what type of outfits I had previously worn & loved for special events, and what colours I liked. I don’t shop often but now am keen to go back in and ask to be helped by Jess in the future. She even offered to email me the receipt which was brilliant as I try to save on paper waste. Keep up the great work Jess! Phase Eight should be proud to have her working for them.

   almost 4 years ago

1. Samantha Lonsdale ★★★★★

   I can’t rate the ladies in Phase Eight Westquay Southampton highly enough. They went above & beyond to help me with sourcing a blouse after the order I had placed was cancelled. I contacted head office & was very disappointed with the person I spoke to very unwilling to help or offer a solution. I spoke to Rosa in the Westquay store & had a totally different response. I will definitely be visiting this store again, great customer service keep it up.

   almost 4 years ago
2. Melanie Mitchell ★★★★★

   Bought an amazing pair of winter boots from this store - helped by the nicest staff. Last time I visited this store there was a discreet sign next to the till mentioning that they had been nominated for a store team award - I can definitely see why - friendly, courteous and warm - they couldn't have done more to help me.

   almost 4 years ago
3. Kathryn Porter ★★★★★

   Came into West Quay today 20/6/21, was assisted by a young lady called Jess, she was very helpful with a dress,made me feel like I was the only one in the shop. I was then served, on the till, by a friendly lady called Eileen. Amazing staff will definitely revisit this store again. Thank you

   almost 5 years ago

FAQs