H&M Clothing Store in Derby

Reviews

1. Possible Gift ★★★★☆

   Well Stocked. Staff busy but helpful. Varied price. Self check out long

   almost 3 years ago
2. c.l. m. ★☆☆☆☆

   The store has been destroyed from how it used to be. The teenagers area is a fraction of the size it used to be and no diverse styles exist anymore (punk and rock are gone and even the university hoodies). The homes area is a whopping size but nobody seems to be interested in it. And what has happened to the ladies clothing?? All white, beige, black, blue and drab styles. All bright colour, unique styles and bizarre patterns are gone. Looking for that quirky one-off piece that people will love? You won't find it here anymore.

   almost 3 years ago
3. TYGA S ★☆☆☆☆

   I have bought back a jumper I bought here in H&M went home with security tag, bought it bck they refused to exchange it as I left receipt home, although I stress it was purchased on my bank card, the staff refused asked to speak with manager, stood waiting for 20 mins, felt disgraced so left it there to head bck home, to get receipt in Nottingham, the petrol my parking charges in car park,, extremely, this unconsiderate this management and staff in H&M, customer service, appreciation, where is it,,

   almost 3 years ago

1. Bethany Madden ★☆☆☆☆

   I went to the store to return a couple of items but the store assistant, Saray, was incredibly rude and spoke to me with such an accusatory tone and wouldn't let me try and explain. I have social anxiety and ended up having a panic attack because of how she made me feel. I love H&M and am a H&M member but this experience has put me off shopping with H&M in the future, especially at this store. I wanted to email customer service to detail the event but the only option to call them which also makes me feel anxious and I'm worried I would be spoken to in the same way again.

   almost 4 years ago
2. Danielle Hithersay (Danielle) ★★★★★

   Did you know that you can take in your old clothes and get £5 voucher towards new clothes. I had no idea!! I went in the other day and it's part of their recycling scheme ♻️ you just put the clothes in a bag and take them to shop. AMAZING! MORE SHOPS SHOULD DO THIS !!!

   almost 4 years ago
3. Chris Collins ★★★★☆

   Hand sanitiser provided at shop entrance. Clothes are hung quite close together, but there is room to move out of the way of people or wait. Staff are polite and friendly. The checkout assistant who served us talked us through how to get the H&M loyalty card on our phone. Which was great as it gave us 10% off our purchase.

   almost 5 years ago

1. Jade Moore ★★★★☆

   Until coming here I didn't know that H&M had dedicated shops for children's clothing. I had a lovely shopping experience here, and they also had a sale on, with a lot of different types and designs of clothing for babies, toddlers and older children. I went in specifically to buy a present for my friend's baby, as it was her very first birthday. I came away with a beautiful dress, for a really decent price!

   more 7 years ago
2. Hayley Jessop ★★★☆☆

   Used to love this place. However staff on shop floor are rather annoying. One staff member in particular (manager maybe) when I have been in a few times always seems to be moaning...and the shop is a little messy...the rails are rammed full so you can't look at the stock properly. It's also a little over priced for the quality of the products and they don't always wash up well. It's a last resort for me now.

   more 7 years ago
3. Adam Younis ★★★★☆

   Great if your looking for good value clothing. They have a wide range of pretty much everything (pants, socks, shirts, t-shirts, gowns etc..). Sometimes they don't have the right sizes but that's with any clothes shop I guess. otherwise, not bad at all.

   more 7 years ago

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