Churnet Valley Garden Furniture Stoke-on-Trent, Leek

Reviews

1. caroline lines ★☆☆☆☆

   Where to start item arrived all the nuts and bolts arrived in a Sainsbury carrier bag! This should have alerted me to what was to come. There were missing nuts and bolts. Some of the holes were only part drilled. And a lot of the holes didn’t match up with their relevant piece. Replacement nuts and bolts were sent along with a replacement rear bar this time undrilled so we could drill holes in it correctly we thought!! Turns out it was all the holes on the main frame that were drilled in the wrong places sadly that meant us drilling new holes again. When put together eventually!!! We put the roof on but even this didn’t sit quite right!!!! Quite a few bits of the wood had big splits when I raised all these points with the manufacturer I was laughingly told the splits would put themselves back together!!!!!! Nothing was said about anything else. Then when we sat in the seat we discovered it knocks against the back bar!!!! HIW IRRITATING. JUST ANOTHER REMINDER OF BAD DESIGN AND CRAFTSMANSHIP!! All I was offered was a bottle of the oil as a jesture of good will!! When I tried to per-sue my issues further they stopped communicating with me!!!! I CAN HONESTLY SAY I DO JOT RECOMMEND THEM I WOULD OAY MORE FOR A BETTER QUALITY

   almost 9 months ago
2. Isaac Rodriguez ★★★★★

   John did a fantastic job of helping us unload the furniture and putting it together for display. Also a great chat which is always good on the job. Thanks John! Would recommend.

   almost 11 months ago
3. oliver sergeant ★★★☆☆

   I had to refuse delivery of a three-seater bench because a slat on the roof was split. The split was caused by the way it was packaged on the pallet, which could have been avoided if it had been packed correctly. I also returned the seat cushion and had to follow up a week later to request the refund after they received it. The products seem fine, but the staff lack the necessary skills to pack products and deal with returns efficiently.

   1 year ago

1. Jonathan Harris ★★★★★

   Delivered and installed to a high standard. Ian did an amazing job, made quick work of the garden room. Very happy with it. Thanks!

   1 year ago
2. Jacqui Virtue ★★★★★

   I am very pleased with my 3 seater bench. Ordered via Amazon, didn’t arrive when it said, but after I chased direct with the company it arrived the next day. Appreciate their Customer Service as much as the bench! Hopefully I can now enjoy sitting in the sun.

   1 year ago
3. Katherine Andrews ★★★★★

   Top quality stuff, especially the garden building I had. Seem to value customer care on top of that. Definitely going to put the word out there, keep it up !!!

   almost 3 years ago

1. Robert Korckeksi ★★★★★

   Had to have my garden building installed and have to say the friendliness of the people and quality was equally as good, amazing!

   almost 3 years ago
2. Darren Mottershead ★★★★★

   Brilliant service from this company. Fantastic quality garden buildings at great prices. The Three Lads that came to my house were very professional and did a fantastic job. Highly recommended.

   almost 3 years ago
3. Dougal Shihpoo ★★★★★

   Ordered easily, delivered fast, erected on the delivery day by the driver who was very helpful and polite. It looks lovely and as described on website. Would highly recommend this company.

   almost 4 years ago

1. Harefield Woodcraft ★★★★★

   I have been dealing with CVGF for a number of years now and they have always been a very reliable supplier. Quality is great and customer service likewise. My customers are always very happy with both price and quality.

   almost 5 years ago

FAQs