Costa Coffee Internet Cafe in Southampton, Bishop's Waltham

Reviews

1. Helen Davies ★★★☆☆

   Coffee and hot chocolate were not very hot. Had takeaway but live 2 mins away so disappointing

   almost 9 months ago
2. mike docwra ★★☆☆☆

   Uninterested staff. Dont even clean spout after making drinks. When i mentioned it i got a "aw no, i can use the other spout if you want" No thanks.

   1 year ago
3. Sophie Ford ★★★★★

   The best local Costa. The staff here are fantastic, always super friendly and efficient. They really go the extra mile to make you feel welcome, remembering your order and name as a regular customer. The shop is clean and tidy and the tables are always wiped down which makes such a difference when eating in. I would recommend this Costa to anyone.

   almost 2 years ago

1. Tom Ford ★★★★☆

   Cool little Costa. The front door to the place is pretty cool. You’ll see what I mean when you go there! Had to be specially made. Located on the high street. Some seating inside and some outside too in the alleyway. Nice to have a drink here. You can even grab some pastries and cakes from the bakery across the road as they’re actually tastier and cheaper at the bakery. But the coffee is better in Costa than the bakery. You’ll e see what I mean if you try the above. There is a toilet here too and nice place to come.

   almost 3 years ago
2. Evalyn Lamb ★☆☆☆☆

   Ordered a salted caramel frappé with coffee and no cream and an English breakfast tea. The wait was a while then when I received came the frappé had cream on top and the tea was in a pot that was completely filthy and had tea stains on the spout and handle I couldn’t be bothered to return it because I had waited so long. So I started drinking the frappé it did not taste of caramel or coffee what so ever just watery and massive chunks of ice kept coming through the straw nearly choking me as it hadn’t been blended properly.

   almost 4 years ago
3. Laurence Jennings ★★★☆☆

   Average for a chain in Bishops Waltham. Three staff on duty and relatively polite and cheerful. One making my mocha and others talking about private lives. Seemed quite clean on the premises although could improve. Didn't use WiFi although some do I've seen.

   almost 4 years ago

1. Caz Hailstone ★★★☆☆

   A queue of 9, not distancing, having to shout their orders over loud coffee machine & through a screen. We left as the people ahead said they'd been waiting over 10 mins. Expensive. (Why? Not a lavish environment, no table service, not really fresh food & poor cake selection. Do people think they are helping coffee growers?). Costa, like any chain, works to a formula, of which the customer is a small part. Not the staff"s fault. If you want to hear anyone, sit as far from coffee machine as poss. Clearly understaffed at counter but no room for more staff. Most free tables looked clean. We went to Harbour Kitchen, quiet, clean, had a spoken welcome with eye contact, ordered on entering, sat immediately & chatted while waiting 5 mins.for friendly lady with good coffee & fresh scones; we were not called "my love" or "darling" or "sweetheart" (bonus!) and had a "please" & "thank you" & "Bye" on paying, which was on leaving..and all 20% less expensive than Costalotta. Customer service wins over the impersonal (and queueing) every time for me.

   almost 4 years ago
2. James ★★★★☆

   A really nice and clean Costa, the staff were lovely and there are plenty of tables.

   almost 5 years ago

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