Visited recently on a Saturday with a friend and his little boy. I must admit my heart sank when I saw the queue which was almost back to the door, but I will say the three ladies on duty worked really hard to get through the orders whilst still remaining pleasant and professional. Another tick for having Flora as well as butter, which not all branches do.
I love coming to Costa Locks Heath. The natural light and space are wonderful as is the welcoming you get from the team. Best of all the coffee is great!
Some of the very best customer service we've ever received from a Costa. Staff are attentive and always go above and beyond (like offering to warm your croissant up). Always a great choice of food and drinks. Location is great too, right in the centre of Locks Heath Shopping Village so there is always a great vibe in this coffee shop. Opportunity to either "eat-in" or "takeaway". You can always order from the app on your phone if you're in a rush.
The owners really need to get their act together here - the a/c has been out of action for weeks and now the boiler is out of action (5th day at timd of review). I really like this place and the staff are great but I’m going to stop coming here altogether if something isn’t done soon.
Visited on 3rd July and the atmosphere was lovely clean store and vert friendly staff always get serviced fairly fast never had more than a 5 min wait their frappies are delicious Chocolate fudge frappie without coffee with whipped cream is fantastic every one should try it very good in hot weather will be using them again
Costa Coffee is located at Heath Sc, Unit 16 Locks Rd, Centre Way, Locks Heath, Park Gate, Fareham SO31 6DX, UK
You can find directions to Costa Coffee by following this map link