Derby Vehicle Solutions Ltd

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Reviews

1. Maureen Sweeney ★★★★★

   Absolutely fantastic service, dealt with my car problems super quick, my car was not safe to drive, they got all the parts and had me back on the road in less than 24 hours, all this from a company that didn't know me, the standard here is fantastic, was well priced too. Can't see me going to any other garage ever again.

   almost 3 months ago
2. Sukhjinder Sempla ★★★★★

   Luke and the team are always there to help me out. I have a 17 year old yaris. It can come across unexpected problems which can sometimes need ASAP attention. Other garages cannot fit me in, but Luke trives to get me back on the road as soon as possible. Big shout to show my appreciation. X.

   almost 4 months ago
3. Christine Smith ★★★★★

   Thank you for fitting us in and fixing our car at short notice fabulous job and a very fair price. We were recommended by a few people have never used you before but will be booking MOT's and services with you in the future

   almost 5 months ago

1. Kamil Namirski ★☆☆☆☆

   I definitely don't recommend them. They make up things to fix just to get money out of you. I asked how much the repairs would cost , they quoted around £180 pounds including labor , and a new part after GFS discounts costs £205 ,how is that possible. I went to another garage for a consultation, and it turned out that the part they told me to replace didn't need replacing at all. Avoid this place

   almost 6 months ago
2. Lauren Jenns ★★★★★

   I booked my car in for a service for the first time and had it booked in within days, it was serviced and ready within 3 hours. The staff were friendly & explained any issues they believed my vehicle may have. I’ll definitely be going back! As a female you can sometimes feel a bit intimidated going into a garage but I felt comfortable with this one :)

   almost 3 years ago
3. Ashleigh Brown ★★★★★

   I have used this company to fully service our Skoda on many occasions. DVS are reliable and fast, and I feel they give a truthful report/advice on any potential problems (if any).

   almost 3 years ago

1. Rafik Fanous ★☆☆☆☆

   Very poor service. Avoid like the plague. Took my car in for a Groupon mot offer and needed some work doing. Took them 3 days to get it done. Very poor communication throughout. Always saying they would call me he I had to chase repeatedly. Was told it was ready then that is was being worked on and finally that they didn’t even have the parts yet all in the space of an hour. I was overcharged for parts that were not fitted and left with a car making a horrible grinding noise that was not there beforehand. Shocking service. Still waiting for the problem to be fixed and only realised I was overcharged because I checked on what was fitted and it did not match the invoice.

   almost 3 years ago
2. Curca Chioara ★☆☆☆☆

   I do not recommend this garage to anyone. In addition to the fact that he had to check the part for me, he forgot, when he was supposed to fix it that day, I call him and he tells me what car? They forgot to fix my car, I had to wait two days for 3 hours of work. They repaired my car but it wasn't repaired properly, I went back to them - I explained that smoke is still coming out from under the hood, did a mechanic see it and tell me to drive like that seriously? After I went to the repair shop again, they kept lying to me for 3 weeks every day to come. When I got there the mechanic is not there, we will call you, so for three weeks he lied to me until one day when I left the car that was not repaired because the same problem remained. After I went to it again, they told me that it was DPF stuck, when he tested it, it was very good, then he told me that this is why smoke is coming out. He cleaned my dpf but nothing changed. Now I will talk to my bank so that I can return my money back. I will never go back there now he should admit that it is so.

   almost 3 years ago

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