sorry Screwfix hit the wrong key on the first review I had excellent experience friendly staff quick and efficient service and watched as they helped another customer identify the correct item from a picture sent in by her husband. cannot fault.
Excellent knowledgeable staff saved me money by suggesting bulk buy option
Went to screwfix for car battery charger- found one on their tablet in store- We need it asap. The tablet state- We can get it on the next day- Went up and asked - Staff member was nice enough- “We would have your item arrive on Monday because we don’t get deliverys on Sunday” . I don’t why it’s state “Next day Collection” when you’ll not get it the next day- Just a con to buy it then wait 2 days for it when you order it on Saturdays . Went else where to get a car battery charger.. Got it the same day at Autosave .
Went in to collect my order was served within a few minutes of my arrival. My order was searched for and taken to customers desk very quickly indeed. Would use this Screwfix Depot Again once needed
This place is always excellently stocked up. Prebooked items are either in stock or very quickly available after an e-mail to you. Staff are highly knowledgeable and helpful. (Some stuff got stuck in the suez canal last month so there was a hickup with stock)...
My single experience was not the best. Staff appeared overwhelmed by the volumes of click and collect (result of Covid). It took staff three attempts to find my single item that I had been told via text was ready for collection. It wasn't an issue for me but I'm sure a little bit of organisation and control would have made the experience a better one.
Ordered parts required online - the website is so easy to use!! Entered card details, then waited for notification text on my mobile phone to come through (which it did, about 5 mins later). Entered shop, and was guided to selected part of the screened counter, and was dealt with immediately. First class service (& a pleasant experience too!)
I'm a frequent user for both work and personal projects and I'm always happy. Click and collect is fast and easy, in and out in minutes. Staff are always helpful. The one time an item took more than a couple days to be delivered to store, they gave me a £10 voucher for the trouble.
Screwfix Aberdeen - Torry is located at 4, Wellington Trade Park, Girdleness Rd, Torry, Aberdeen AB11 8DG, UK
You can contact Screwfix Aberdeen - Torry at +44 333 011 2112
You can find directions to Screwfix Aberdeen - Torry by following this map link