Beleza Clinic Beauty Salon in Basford, Newcastle-under-Lyme

Reviews

1. Hollie Jones ★★★★★

   noticed the negative reviews so i feel the need to share a positive experience. after 14 months of dealing with my condition, i was referred here after switching GP and given an appointment within 2 weeks. the doctor had no availability however gave me a 3hr window and told me he would fit me in either way. the nurses who accompanied him went above and beyond to make me feel as comfortable as i can. they made me laugh throughout and repeated information for me. thank you for what you do and what you have done for me.

   1 year ago
2. Elliot Crombie ★☆☆☆☆

   I was referred through the NHS for a dermatology appointment. There were so many things I needed to explain and was advised by my doctors to push for, unfortunately the clinician just seemed to want me out the door as fast as possible. I was advised to put all my photos together and make a timeline diary of my condition by doctors, the clinician glanced at a couple of photos before ignoring them so they could move on. I was not given time to go through the condition or timeline of differing symptoms. I was told it was eczema and to put creams on etc (no more than a Google search would tell me). I felt completely ignored and was then told to leave and come in if I had another flare up. No intention to investigate or care to think of why these symptoms have appeared with no medical history regarding these issues prior. A complete waste of time and a huge step backwards in a medical problem that has had a huge negative impact on my life for the entire past year.

   1 year ago
3. Paul ★☆☆☆☆

   The staff at the clinic are nice but there's a very big problem with HealthHarmonie's admin processes. Twice booked in for a tumour excision only to be told when getting there we're booked with the wrong person, and this time even the wrong clinic?! Why not tell us this last time? A year of being messed around and them blaming the problem on someone else.

   almost 2 years ago

1. Nikki Lovell ★★☆☆☆

   I am so very annoyed with this place and am putting in a formal complaint. I attended light therapy treatment on a number of occasions and had a final 2 appointments organised, however, due to COVID issues with a nurse self isolating my final 2 appointments were cancelled to be rearranged when the nurse was back. When i phoned, having heard nothing, i was informed I had been discharged because i had missed 3 appointments - i did NOT miss them and said as such, that I had cancelled one appointment and the clinic had cancelled 2 appointments. They are ignoring me and still stating I am discharged and further adding to my anxiety and flare of my skin condition.

   almost 4 years ago
2. Jennifer hoddy ★☆☆☆☆

   After informing the consultant that the tablets I’d been prescribed didn’t agree with me, his answer was “so what do u want me to do”. Completely unhelpful and in some cases rude. I wonder if I wasn’t referred under the nhs, his approach might of been different?

   almost 5 years ago
3. Jason K. Glenn (Grouchy Bear) ★★★★★

   I was called into the private clinic, once inside I signed a C-19 form saying I had no symptoms. My Dermatologist was very friendly and efficient at checking my skin conditions.

   almost 5 years ago

1. rabiya mushtaq ★☆☆☆☆

   had a terrible experience with the dermatologist, didn't even understand my concern and just gave the treatment she wanted to , really disappointed never had this kind of experience with any nhs consultant.

   almost 5 years ago
2. mizzie p ★★★★★

   I went for a skin biopsy, there were three staff I saw , Carla, Jess ( I think) not brilliant remembering names. All the staff were professional, friendly and helpful, putting me at ease immediately. Everything was explained well. Excellent experience, definitely recommend

   more 6 years ago

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