Nicholas, was very helpful and show me very kindly how to use NHS app to renew my prescription. Thank you so much for your help
I would make this 0 if I could. My experience summed up. I have been struggling with a cough and breathing issues since October. I have been trying to get an appointment since then but even if you ring at the time for appointments, it's a lottery whether you get an appointment. Then when calling the number it's inactive. I figured maybe someone had a go at them again and they cut contact with everybody (again). No, they just changed their phone number and didn't let me, and I presume others, know. Went in yesterday, got the correct number, no apology. Called them today and they had one appointment, right when I have a meeting so I couldn't take it. Well, there is always tomorrow's lottery, hopefully I don't have nothing serious.
Receptionists attitudes are absolutely disgusting. Calling me a liar and then point blank refusing to listen to me. Never dealt with such unprofessional rude Ill manured people like these people at the doctor's.
Can never get an appointment, keep trying to call and even called before the phone lines opened, as soon as it was available it said all the appointments had gone, how is this possible? This doctors need to start pulling their finger out; the rest of the NHS are working hard, why aren’t you?
Absolutely dire customer service, receptionists are rude as anything. Considering the area it is really shocking. This is my local one and at times I haven't bothered going when I've needed to as it's shambolic-I've been left waiting for an hour on the phone to get an appointment only for them to tell me they don't have any and I'll have to call back tomorrow, even worse they say they'll give me a telephone appointment between 9-11 for example, I'm at work where I can't answer my phone! I feel sorry for the GPs and doctors that work there as they are brill, I would go private.
Absolute shambles of a surgery, an utter embarrassment to the NHS. Closed half of the week, ridiculous opening hours for a village of Stretton’s size. Impossible to get through on the phone to make an appointment, and if you are lucky enough to secure one most of the doctors there want you in and out and barely even look at you before sending you off on your way without a satisfactory resolution or treatment. Reception staff are nosey, rude, blunt and last time I went in were hardly the picture of health themselves. Feels like they do everything they can to stop you actually seeing your GP. It’s been like this for many years, really not worth bothering with. Maybe try Branston, but that’s not ideal if you’re based in Stretton and feeling really rough and don’t want to be travelling that far to seek medical help.
Stretton Medical Centre is located at Ladywell Cl, Burton upon Trent, Burton-on-Trent DE13 0FS, UK
You can contact Stretton Medical Centre at +44 1283 537450
You can find directions to Stretton Medical Centre by following this map link