Traveller's World Travel Agency in Salisbury

Reviews

1. Maggie Stainer ★★★★★

   While in Salisbury I was experiencing problems using my Australian debit card to pay for a flight to Ireland on line. . I experienced, incredible generous, professional help in Traveller’s World. … within 10 mins the flight was booked and boarding tickets printed. Traveller’s World gained no financial return …. An act of random kindness. If I could give a better star value I would. Thank you Paul. Maggie.

   1 year ago
2. Holly ★★★★★

   We’ve been customers of Travellers World since 2007 and every trip has been outstanding. We’ve been all over the world through them and they organised our wedding in Fiji, which went very smoothly and was actually better than even we’d dreamed of. We’ve found they are experts with bespoke and complicated holiday experiences and their people have personal first hand experience of visiting many many destinations all over the world, so you get proper guidance and recommendations from real travellers. A big Thank you to Paul Hinton in particular, we’re very much looking forward to our next adventure.

   1 year ago
3. Chris Roberts ★★★★★

   Great service and helpful staff especially Sarah. Plan your holiday with confidence.

   almost 3 years ago

1. Ed Holtby ★☆☆☆☆

   10 years later I'm still livid. Ruined Our Honeymoon. AVOID! Asked for Quiet rustic Warm Retreat. They gave us a monstrosity of a hotel in the most expensive part of Europe. that tried to charge us 10E to have water with our meals. The hotel was full of very loud children due to SKY Sports filming a Junior championship on-site. Travelers world Sold us the Holiday that they needed to sell us, Not the Holiday that we had ASKED For. They made no apologies.

   almost 3 years ago
2. Neil Stewart ★★★★★

   My wife and I have just returned from a wonderful safari holiday in Kenya, arranged by Paul Hinton at Travellers World in Salisbury. Paul provided an outstanding level of service, all the way from creating and booking the perfect package for us, through to obtaining our boarding passes the day before we flew out. He advised us on travel insurance, obtained our visas, kept us up to date with changes as a result of staff shortages with BA, re-booked our outward flight when the scheduled flight was cancelled, and advised us on vaccines, nearly all without our asking. In short, Paul looked after us at every step. Absolutely brilliant.

   almost 4 years ago
3. Toncor12 ★★★☆☆

   My wife and popped in to buy an air ticket for her to go to South Africa. I know it was a very hot day but when we entered the office no one sort of gesticulated to come to their station. We were just stared at. So we chose a gent who barely smiled and the presentation was dry and a bit strained in my opinion. I was confused why a travel agent would be more expensive than online when agents shoukd get discounts. The only reason we bought the ticket is that I don't like the faceless world of online buying. There was no guidance on insurance and covid without me first having to ask about those two subjects. I left feeling deflated to be honest but insurance went there based on other reviews but insurance doubt insurance will go there again.

   almost 4 years ago

1. Hannah Read ★☆☆☆☆

   Absolutely outrageous. I would recommend that no one ever books with this company, that’s how bad they were. I don’t even know where to start with all the things that happened. The person we were dealing with couldn’t got much worse. He seemed to think it was ok to not send us confirmation of our holiday. 4 months after we booked. I had to prompt him to send confirmation. What kind of travel agent does that? He seemed to think it was ok to just let us turn up to our wedding without telling us what paperwork we needed to get married abroad. He just ignored the information. He was sent by “planet holidays” which was all the information on the paperwork. 4 months before our wedding I had a gut instinct something wasn’t quite right, so I contacted “planet holidays” directly to ask if there was anything legally to get married abroad. She was disgusted that “travellers world” had ignored all the information she had sent “them. she sent everything to “travellers world” in November 2021, but by March, I still hadn’t received anything from “travellers world. The person we dealt with couldn’t even get the personal details off of our passport correctly when booking the holiday. We had to tell him twice to get him to correct it. When we went to check in for our flights, we found out that the seats he told us he booked, weren’t the seats we actually had. He claims it’s the airlines fault, but I contacted the airline and it was nothing to do with them. He booked extra hand luggage on the outbound flight, but not on the inbound flight. How much worse can the whole thing get. I’m surprised the holiday even went ahead. Thank god for “planet holidays” being so good. Travellers world so nearly ruined our wedding. So just some advice, never book a holiday through “travellers world”

   almost 4 years ago
2. Colin Froude ★★★★★

   We have used Traveller's World in Salisbury for several years now, especially for complex long haul trips. They have been OUTSTANDING in all respects. Their staff are very knowledgeable about places to visit as well as getting the best deal. They go out of their way to understand what you as a customer are looking for and the type of holiday that you prefer. They are with you all the way during the booking process and even when on holiday if there is an issue (very rare). Wholeheartedly endorse this company.

   more 9 years ago

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