Contacts & Location

📍 Address: 131-141 Ubberley Road, Stoke-on-trent ST2 0EF, United Kingdom

📞 Phone: +44 1782 252575

🌐 Website: epichousing.co.uk

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Reviews

  1. Ola Rataj ★★★★★

    Nice and friendly staff. Very good Agency Recommend x

  2. Mart Holdforth ★☆☆☆☆

    Disgusting how when need try report a repair and amazing service that offices are closed would been nice to have notifications of when offices are closed over Christmas period

  3. Dave Noodle ★☆☆☆☆

    Staff are friendly, housing does take a while to actually get into. Quite helpful aslong as you don't miss a day's rent Update: been in my home for just over 6 months and constant issues with the flat. Damp that was "sorted" hasn't been sorted, it's gotten a hell of a lot worse, boiler keeps breaking down, floor rising up but it's a decoration not a fixture so been told I have to pay for it, front door let's in water when it's raining, just seems like minimal jobs done each time and it doesn't get resolved fully. Due to damp issue have been ill for just over 5 weeks now. Epics saving grace is a staff member named Angela who has gone above and beyond to try and help resolve the issues. I pay my rent 4 weeks in advance and I'm wondering why I even pay rent when the flat is unfit for purpose, keep myself quiet, had no issues with neighbours and never caused a single issue. Check contract and the property thoroughly before signing.

  1. Anthony Wilkes ★☆☆☆☆

    You are made to feel second class not given respect. Falsely accused of criminal acts and antisocial behaviour. Threats of eviction from your home even though it didn't go to court. Turning up on your doorstep with no agreed to appointment, makes one after and doesn't explain. Fail to sort out emergency repairs, such as heating and hot water in cold weather. Fail to sort out temporary heating. No compensation given for damage caused on purpose by a hateful neighbour. Fail to deal with the problem of racism and descrimination under the equality act.

  2. Lisa Mapuranga ★☆☆☆☆

    Houses are great but they are not organised, it takes takes a long time to get a response on a simple matter. You get to speak to different people and they all say you didn't speak to me about it and you have to raise the issue again.

  3. anamareye ★☆☆☆☆

    I just want to you to know that within 14 year's of being a tenant I never had such bad treatment! I am really sad that you disregard my problem! I am unemployed and I rang over 5 times and keeping EPIC on track of my situation! Still I am getting ultimate letters! I know and I am applying to Universal Credit! Within 11 days the rent arrears will be sorted! So ..... please stop and bear with me! Maybe it is your policy but it does not look right! I will keep in touch! Do not worry! I will as always pay my bills!

  1. Ana Ponces ★☆☆☆☆

    I just want to you to know that within 14 year's of being a tenant I never had such bad treatment! I am really sad that you disregard my problem! I am unemployed and I rang over 5 times and keeping EPIC on track of my situation! Still I am getting ultimate letters! I know and I am applying to Universal Credit! Within 11 days the rent arrears will be sorted! So ..... please stop and bear with me! Maybe it is your policy but it does not look right! I will keep in touch! Do not worry! I will as always pay my bills!

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FAQs

What is the address of EPIC?

EPIC is located at 131-141 Ubberley Road, Stoke-on-trent ST2 0EF, United Kingdom

What is the phone number of EPIC?

You can contact EPIC at +44 1782 252575

How can I get to EPIC?

You can find directions to EPIC by following this map link