Went here today. Drove really out of our way to go there as well. Car park was an ice rink - they hadn’t gritted nor had they put signs out to warn customers either. We went there after my partner saw excellent reviews online and prices. Majority of the furniture was supposedly 20/30% off rrp. Didn’t feel there were any good deals at all. Also they had left all their doors open and it was 1 degrees outside so the place was freezing. Wasted journey won’t be returning, awful shopping experience. I rarely leave reviews but I was so appalled start to finish I felt obligated too to warn others
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Reviews
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Nigel Lee ★☆☆☆☆
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Danzi Castle ★★★★★
Great selection and prices. It’s great to not have the long lead times and actually sit on the furniture. Staff were very helpful.
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Linda Haydon ★★★★★
Vast range of furniture, you need to check for damage or marks on suites. We found our chest of drawers and side tables , lovely quality and no damages whatsoever ( M&S Sonoma range) great discount too. Julie was very efficient and friendly, and took our payment and arranged delivery . Explained everything and how it would happen. Our delivery turned up on the correct day and was delivered by two very friendly helpful persons. Would definitely purchase from home outlet Adderbury again.
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Claire ★★★☆☆
The stock seems to rotate quickly which is handy, however the prices don't seem a bit steep for already worn/tired sofas. Bring thermals in winter. It's colder than outside.
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Pauline Washington ★★★★★
My first place to shop if I need an item of furniture. I like the fact that if I find something I want I can have it delivered with days and not wait weeks! Plus the prices are great.
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Richard Gentry ★★★★☆
Although we didn't buy anything today, found the staff helpful and polite. A good range of furniture is available including beds, mattresses, tables and chairs. We'll be back again.
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Heather Pretorius ★★★★★
Wow and wow again....I have been buying goods from this store in Banbury 4 years....but this week when I brought a new set of sofas and man with a van let me down...the staff their made a pksn to have my goods delivered....from the beginning to the end the service I received was fantastic....all the staff really helped me.. ..thank u and I will be sending done cakes in soon...thanks Heather
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Justyn Singlehurst ★★☆☆☆
The ‘bargains’ at this place are not what they seem. There’s loads of stains on the furniture. The sofa bed I saw didn’t come with the back couches but staff don’t tell you what the defects are. I had to go online to work it out. Some of the stuff is decent but those items are pretty much retail price anyways.
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Nick Stallabrass ★★★☆☆
We have purchased from Trade Secret previously and were now looking for a modern 2 seat sofa. Their offerings are very disappointing bearing in mind modern UK houses are getting smaller - what's the issue with these huge settees with their massive arms. I'm sorry but you're not servicing the modern market well enough.
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Gemini Man ★★★★☆
If you travel a long way be prepared for no Café and no heating. Lots of odd furniture. Plenty of good beds, kitchen tables and chairs and end of line sofas. I didn't think it was particularly cheap, but my other half told me she thought it reasonable. Just bought a bed from them. They helped me get it in my car. (My son bought a living room swivel single seat sofa chair and it was good quality. We bought a solid kitchen table and chairs 4 years ago, its been good lasting quality). Your best bet is to collect things yourself if you can, by taking a van or very large estate car. It's worth a visit, I just moan too much...
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FAQs
What is the address of Trade Secret?
Trade Secret is located at Twyford Mill, Oxford Rd, Adderbury, Banbury OX17 3SX, UK
What is the phone number of Trade Secret?
You can contact Trade Secret at +44 1295 810110
How can I get to Trade Secret?
You can find directions to Trade Secret by following this map link