Tesco Extra Ashby-de-la-Zouch

Reviews

1. Mary Robinson ★★☆☆☆

   Please sort out the wheels on your trolleys! I tried three trolleys today that went "bang bang bang" or "click click click" when wheeled. This makes me unable to concentrate on my shopping list and want to leave the store. I gave up and took a basket. My shopping was limited today and I ended up getting my remaining items in Aldi. I have complained numerous times to your customer services but clearly it's been pointless.

   almost 10 months ago
2. G Jones ★☆☆☆☆

   A major supermarket that does not stock Mace. Row upon Row of ready made rubs and sauces. Not for the home cook.

   almost 10 months ago
3. Steven Elsworthy ★☆☆☆☆

   Last 7 weeks on trot we have been stopped for check, today we realised that they are turning a 30% check into full checks by making something we know 110% we scanned show as not scanned, same happened couple of weeks ago with a bottle of spirits that's in a metal mesh and tagged, we know we scanned it as takes both of us to do it as someone pulls the mesh so can see bar card while other scan and we can't nick it anyway as tagged, we knew also 110% we scanned, been made to feel like criminals last 7 weeks as I'm sure many others have as neatly everyone when we go is also being checked, it's messed up our baby's routine of going sleep ect, our shopping is crushed and squashed from repacking everything, sorry tesco your not worth the hassle after 8 years shopping there, roll on lidl opening, in the meantime we will spend our 300 a week at morrisons

   1 year ago

1. William Fletcher ★☆☆☆☆

   They gave me the wrong click and collect food order, although contained a lot of items we would usually order. I drove home, 20 min drive and my wife then realised it was wrong. The resolution they offered was for me to drive back and exchange the order for the correct one, which took me approx 1 hour and another 18 miles of driving. They were not prepared to send it out on one of their vans and offered a token credit on my account. Terrible customer service, their fault - my problem!

   1 year ago
2. peter spencer ★☆☆☆☆

   What kind of service is that! You have only 1 check out open and 2/3 of the self checks are closed! When asked to open another self check so i avoid the queue you refuse, why cant you focus on serving your customers? Hope you had fun putting the stock i left for you back on the shelves, bet that took longer than actually opening an additional self service till… Best i find somewhere that values customers for the future, ALDI appear to offer that as does Sainsbury

   1 year ago
3. David Hollick ★★★★☆

   Nice place to shop, had breakfast in the restaurant, but found it disappointing as the beans we're cold and the rest of my breakfast was not very warm. I was really hungry and looking forward to it. Will shop there again but I will not eat anything from the restaurant. Please Tesco's don't plate the food and then leave out to long to be taken out by a server. Food should be checked before it goes out.

   almost 3 years ago

1. Andy ★☆☆☆☆

   This store has a clothing outlet that is larger than some high street clothing stores and carries a large range of garments, however the changing rooms are very rarely open. It is incredible that you are expected to purchase clothing without the opportunity to try on. Surely this causes many return trips to the store to exchange or return garments which increases the carbon footprint of each garment that is returned. Should be doing better for a huge retail organisation

   almost 3 years ago
2. G Laight ★★☆☆☆

   Good choice of product But some customer services needs Looking into at scan as you shop. Scanning system is not working properly on items and is embarrassing. At checkout. When items ar not Scanning properly. And to top it all staff are huffing and Moaning about having to check everything. This is not acceptable. Distrusting

   almost 3 years ago
3. william cort ★★★★★

   I've always enjoyed good service here with well stocked shelves, an onsite service station with an attended car wash ..and the staff are both pleasant and helpful - you get the impression that they want to be there. The Cafe in store is well worth a visit too with sizeable portions, dishes are well cooked and they try to 'mix it up' a little bit with different dishes or 'specials' on a daily basis.

   almost 3 years ago

1. Sally Hiatt ★★★★★

   Didn't have the trousers I needed for school but then that seems to be all stores and the ones I bought were for girls on a boys hanger.. yeah didn't fit! But normally great!

   almost 4 years ago

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