Northern Belle

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Reviews

1. Martin Hippers ★★★★★

   We have travelled on the orient Express. This Christmas lunch we had and journey was exquisite. The staff were smart and 6 star service. We were in the Duerant carriage our hosts amazing. The food Ritz standard. On board entertainment too. What a way for us to start our Christmas.

   1 month ago
2. Bob Irving ★★★★★

   My wife and I travelled from Preston to Edinburgh. Our journey was one of our best experience. The food and service was excellent worth the cost and we highly recommend the Northern Bell. There was only two down points. The Edinburgh Christmas markets was a big let down, and the down part of the train was the arm chairs although comfortable to sit in but very difficult to get out off to the piont my wife ended up with a bruised hip. Looking forward to another trip next year.

   1 month ago
3. Emma Bridges ★★★★★

   Train arrived 90 mins late. Was cold and so waiting room at cardiff was packed. No communication from northern belle from over hour then we're told ot would be arriving in 15 mins but that turned out to be half hour later. When in board. Staff were fantastic. Very attentative. We had extra money for alcohol as apology for late arrival but we decided to spend ours between alcohol and merchandise as not that bigg drinkers. Food was lovely. Served hot and efficient. Train moved faster on some of the journey to make up time and some people found it was unpleasant going fast while trying to eat. Overall though a lovely experience once on board and glance did.

   1 month ago

1. lindsay Cherry ★★☆☆☆

   Had a lovely day, but the price didn't reflect on the service, not worth it the food was lovely but not being a drinker i asked for tea but found this to be an inconvenience and in the long jerny there and back to Scotland only received one. More interested in selling cocktails and such. There was a few regulars that received more attention. I have waited a long time for that trip but didn't meet my expectations at all i have been on many trains including the jackabite and the Northern Belle was very overpriced for the experience. There's many trips offering the same for a fraction of the price.

   almost 3 months ago
2. Debbie Mansell ★★★★★

   What a wonderful experience. From boarding at Telford the whole day was first class. The staff were exceptional and very attentive and polite. We had a table for 2 which was worth the extra money if you prefer not to sharing with strangers. Brunch was served very soon after. We had previously told them we didn’t want fish so we had a full English breakfast which was gorgeous. Then more food and tea and coffee was plentiful. Reaching Carlisle we were allowed an hour and a half walk around then re board the train to a large glass of champagne. Then a six course dinner which was again excellent. The magician and the singers were an added special extra. I can’t speak highly enough of the whole experience. Yes it was expensive but worth every penny. I hope to return some day

   1 year ago
3. Denis Heaton ★★★★★

   Our first time in Cardiff- busy due to the Rugby international but still very enjoyable. The train was quality and more importantly the staff serving us exceeded our expectations. An excellent day.

   almost 3 years ago

1. Chris Weekes ★★★★★

   This is an outstanding day trip - from Edinburgh Waverley station to Inverary Castle north of Glasgow. The train goes through constantly changing countryside and the castle is well worth seeing - the gardens as well if you have time. We went on 26 August and were served throughout the journey by Jason and his colleagues in Amber carriage.They were absolutely brilliant, serving wonderful food for brunch and dinner and offering a mine of information about the trip. There was also a magician on the way out and a musical duo on the return journey. The house wines are also excellent and not expensive. The trip on the Northern Belle is expensive but well worth the outlay.

   almost 3 years ago
2. Pat Conneely ★★☆☆☆

   Booked for a trip to Edinburgh and a tour of royal yacht Britannia. When we had been on the train about an hour plus we were informed that the yacht had to be cancelled as there was not going to be enough time. Told by train manager Paddy that “they only found this out this morning”. It was a beautiful August day and the carriage was extremely hot. Was told that unfortunately the air conditioning has broken down “this morning”. The food and staff were excellent. About half an hour from Edinburgh the staff were clearing the tables and setting up for the evening meal which was really disappointing, felt like we were in a busy cafe. Would have been special to get back on to see it all set up. The advertised music on the return journey never materialised. It appears to me that what is provided is good. However, don’t except a smooth day. To top it all off when I finally managed to get in touch with customer service, they were off hand, to say the least. Would not use Northern Belle again seem like they feel they can advertise a special experience but you may not get it all. Shame.

   almost 3 years ago
3. Jo Pink ★★★★★

   My first trip on 23rd April 2022 on the Chester to Carlisle to Settle line. The staff were incredible and so helpful. They made the trip. Food was to die for and plenty of it! I had the most amazing trip and will now have a yearly treat just for me! If you want a treat, please look no further. You will have an incredible time.

   almost 3 years ago

1. Annie Field ★★★★★

   An absolutely amazing day out on the Northern BelleTrain 6 1/2 hour round trip. In the luxurious surroundings as we stepped back in time Champagne Reception, a sumptuous seven course lunch intertwined with entertainment. For me it really was a once in a lifetime experience. An amazing gift from my husband for a special Birthday that created so any unforgettable memories... Add this to your bucket list if you get the opportunity

   more 6 years ago

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