Ive been coming here for the last 6 years. The last 6, 7 months its gone down hill. They take for ever to get medications ready, even when ypu ring up they say its ready but when you get there your waiting more then an hour. Their attitude towards custmers is awful and no consideration to time keeping. The staff at the pharmacist have no customer service skills and lack knowledge and communication skills. They seem not to know how to run a pharmacist. After 6 years i will be changing my pharmacist. Which will cause me to travel extra millage elsewhere.
Contacts & Location
📍 Address: 185 Newcastle Street, Stoke-on-trent ST6 3QJ, United Kingdom
📞 Phone: +44 1782 818494
Reviews
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Kamran Mehrban ★☆☆☆☆
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Olga Gregorick ★★☆☆☆
Service slow , but new management so hopefully will be running alot better in the new year . Miss the old staff very helpful l had to go back over 2 days and l don't live local running around Christmas Eve was not ldeal
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Rachael Weston ★☆☆☆☆
Opening times on the website aren’t accurate, myself and my partner were left outside waiting for over 20 minutes in the rain with a Mother and her baby.Lights were on but we were ignored. Rang multiple times until a member of staff finally answered to say that the pharmacist won’t be in for 1 hour and 30 minutes after the supposed opening times.
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Andrea D ★☆☆☆☆
Absolutely awful experience here. Went up to the counter young girl approached I asked if they had any dressings suitable for a burn, the gelonet dressings or even a basic dressing to put on to keep clean until we could get it checked out. Before I even finished talking a voice from the back shouted "NO!" I said a non adhesive dressing perhaps to which the voice shouted again "NO!" So much for a helping caring profession. Will never go here again. Appalling service. Didn't even have the decency to show his face. Avoid this place.
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Jason howells ★☆☆☆☆
Absolute joke of a place, waited 45 minutes for 1 box of tablets. 2 people working with no sense of urgency to them, I was second in line, taking 20 minutes just to get the person infront of me details right to then wait a further 25 minutes for them to find 1 box. Complete disappointment and staff need more training.
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Andy Green ★★★★★
Great service my monthly prescription always sorted and ready on time
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Cathy R ★★★★★
Every time I contact this pharmacy, face to face or by telephone, the staff are very helpful and nothing is too much trouble for them. I can’t fault the service I receive.
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Paula Quinn ★★★★★
Staff are amazing my name is Susan quinn and I have to say the gentleman that is in in the evenings is a very polite and helpful gentleman he goes above and beyond to help,,,,,Sandra and t are amazing also I have never had an issue with any if them in all the years I've been going there so thank-you to you all xxxx
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Timbo martin ★☆☆☆☆
Sat 18th Dec 7.45pm .Crazy ! charging people whatever he sees fit ,giving some people staff discounts ,then for other people over charging them.he then charged me ten pounds for a pack of tablets I ask if that was right,and he said well I think u have change but its not much do u really want it. On top of that the card machine doesn't work so everything has to be cash seems very back handed and dodgy.
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Darran Hankey ★☆☆☆☆
Absolutely awful , thank God he ain't a GP ,,,, went in ( Sat Eve for med advice ) for 3 items but wanted some med advice,all he was interested in was *Does he need to charge for a carrier bag*!!!?!!!!?!! , Thank God it wasn't "life/death , situation , The old post office would have handled it batter
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FAQs
What is the address of Middleport Pharmacy?
Middleport Pharmacy is located at 185 Newcastle Street, Stoke-on-trent ST6 3QJ, United Kingdom
What is the phone number of Middleport Pharmacy?
You can contact Middleport Pharmacy at +44 1782 818494
How can I get to Middleport Pharmacy?
You can find directions to Middleport Pharmacy by following this map link