One Stop

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Reviews

1. Michail Civikov ★★★★★

   Highly recommend this place for everyone, super fast, high quality, and professional outstanding service, well done.

   almost 2 months ago
2. Hannah Hazelwood ★★★★☆

   Typically find the service quick and professional. Most of the stick is available and good quality. Parcels are often stacked in the aisles but that's more common in newsagents these days and i do appreciate how many delivery services they have available.

   almost 5 months ago
3. Colby Steptoe ★☆☆☆☆

   Couldn't be more unfriendly and more unhelpful. Prices are also marked up wrong but they don't care.

   almost 7 months ago

1. Mjp 1981 ★☆☆☆☆

   Terrible service and dirty shop. They leave customers waiting in long queues with 1 till open, whilst the other staff member watches on. Staff are always miserable, unhelpful and rude. Never had an issue sending via Evri but always been a problem when I've collected, they even sent my parcel back to sender when it was still within the time limit to collect. Thankfully a new evri parcel shop has opened closer to me now so I'll never have a reason to go here again. The post office near to the petrol station round the corner does evri so I would suggest anyone go there instead.

   1 year ago
2. Kalpana Ravi ★☆☆☆☆

   Finchampstead One Stop provides such a poor and unfriendly service every single time!! Today was at its peak so I couldn’t stop myself from giving a bad review. I went for parcel shop packageless return of Amazon product. At first he says he does not have packaging as they don’t send it and then he tells the label wouldn’t print properly and the scanner don’t scan it well. So I tell the man to fix this problem with parcel shop as such problems often exist. The man at the till says “it is not my problem and I don’t want to deal with you. Next customer please”. So, I had to go to Barkham post office who did my return effortlessly. Every time, I am guided to go there by parcel shop app as it is close by to me but they end up giving some excuse about the parcel shop return). Why are they even participating in the parcel shop return program if they can’t deal with parcel shop or provide proper customer service ?!!! I have never seen such a bad service in any other stores near by.

   1 year ago
3. James Prout ★☆☆☆☆

   Lady behind the counter (Lathia) was exceptionally rude and unhelpful towards my son. Just because he's a teenager, does not mean he is a 2nd class citizen. Perhaps some customer service training is needed.

   almost 2 years ago

1. Bridie Smith ★☆☆☆☆

   Everytime I go in there. Latha is very rude and has no actual commutation skills. I keep showing her my id and everytime she's fine with it 1 day I don't have it I get declined. I get shouted at from her when I said I showed you it yesterday. Do not go in there she is rude and arrogant

   almost 3 years ago
2. James Bedford ★☆☆☆☆

   I had £5 cashback added to my bill without asking for it and then only when I questioned the amount after I had been asked to swipe my card and not provided a receipt did I find out that I was having charges added to my bill without requesting them.. I was then hurriedly given £5 cash from the till when I asked for a refund... very unprofessional and untrustworthy

   almost 5 years ago
3. Matthew Smith ★★★★★

   Ben who works in the shop is so friendly and helpful. He deserves his own store to manage

   more 6 years ago

1. Jon Franklin ★☆☆☆☆

   The older lady who I believe is the branch owner/manager is bloody rude, doesn't know how to use please and thank you, when she tried to get my attention instead of saying excuse me she said Oi. Very disappointed with the service!

   more 6 years ago

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