Well Pharmacy

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Reviews

1. robert Mitchell ★★★★★

   New to this pharmacy and they have looked after me very well. Very helpful and friendly. No probs.

   almost 6 months ago
2. Steve Martin ★☆☆☆☆

   Different member of staff in each time. Have had out of date medication prescribed to me. Can't pick up your prescription because they are doing covid clinic, you have to go back later that day. The dirt everywhere. Need regular and enough staff to operate properly. Lots are saying the same. One other thing can very rarely get them to answer the phone, and have closed at random times

   almost 8 months ago
3. David Spooner ★☆☆☆☆

   I visited this branch on 20/12/24 as I have many times. I would give this branch zero rating if I could . On entering the shop a lady was having a conversation with one of the 3 staff that was on duty and was a little upset as her perceptions was not ready as she had been in there on two other occasions. The shop assistant was playing with her pony tail and was very rude to the lady and shown very little interest in her perception that was not ready. I asked another shop assistant for my perception and she went to look for it ( no eye contact ,no please ,no thank you ) The customer turned to me and said they would not win any awards here for customer service very quietly . The shop assistant then said what did you pair say ? We both said we are having a conversation between the two of us . Both assistant them said how rude are you two you both need to show some respect as we are very busy ! I said a hello,thank you or eye contact would not go amiss as I think your customer service is shocking ! They then started arguing telling us we were rude and their attitude is not what I would expect from them . I asked for there area manager contact details also there customer service phone no. They refused to give it to me . On leaving the store I rang the customer service and relaid my experience to them and asked for the area manager to contact me to discuss my experience. To date I have not had any contact from either customer service or the area manager . I will never use this wells pharmacy branch ever again . Looking at the reviews on here they have a big issue with the staff in this pharmacy with customer service.

   1 year ago

1. Richard Jackson ★☆☆☆☆

   Dreadful Place! Do yourself a favour and don’t get your prescription sent here. After a week following GP approval of my blood pressure tablets and hearing nothing (sometimes get a text), I went to the pharmacy to collect my tablets, only to be told they were ‘out of stock’, and I would have to try getting them from somewhere else! So no message or call to tell me they weren’t available. How long were they expecting me to wait and go without my medication for? Absolutely useless and will be using a pharmacy elsewhere.

   1 year ago
2. Temitayo Komolafe ★☆☆☆☆

   Went for a Talcum powder and one of the ladies in blue gave me one. i asked to confirm if it was bcos it was a different name in it and she said it a type of Talc. Been using this so called talcum powder for months and never works or give me any sort of relieve. I just checked the write up at the back of the container and guess what 100% -Talc free. and am like really..So disappointed.

   almost 2 years ago
3. Deb Debbie ★★★★☆

   It is a small pharmacy where I collect my prescriptions. No issues really. Prescriptions are most often available and ready on time. Occasionally not, so either wait/return later same day/return next day. Occasionally queuing up is out of the door due to sudden influx of customers all at same time to a small pharmacy. Pharmacists are efficient and try to attended to everyone as quickly as is possible. Pharmacists are nice and due to it being a small place they do remember names/recognise faces which helps speed things up. On my way there now. lol This review is for Well Pharmacy, School Crescent, Crewe. Not for Well Gorseinon.

   almost 3 years ago

1. Daniel Riley ★★★★★

   Well stocked chemist, offering a wide range of health supplements, plus all the staff that work there are very pleasant and obliging.

   almost 3 years ago
2. jane jones ★☆☆☆☆

   Had appointment for flu jab. Well pharmacy cancelled the appointment and told me to drop in anytime the next day instead. I arrived, only to be told that the Pharmacist was on lunch and to come back. I was kept waiting at the counter, while the staff continued their conversation, prior to being told this. I returned, to a poorly organised session, which meant that forms I needed to complete were not available. The Pharmacist was trying to do flu jabs and dispense medication, which meant a long wait for everyone. Don't bother going here, go to another Pharmacy.

   almost 3 years ago
3. My Name ★★★★★

   Always a pleasure to see the smiles on the ladies faces as you walk through the door. My wife and I have just completed NRT together and Lisa and co have been brilliant at helping us achieve our goals. Courteous, friendly and with happy faces no matter what time of day we've been in

   more 6 years ago

1. Ella Manning ★☆☆☆☆

   Was told by multiple people that my prescription would be ready and wasn't then gave me no resolution to this. Staff moaning they had to stay past there finishing time (minutes), very unprofessional.

   more 8 years ago

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