Hing Wins

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Reviews

1. Lesley Reeves ★★★☆☆

   Good quality .well cooked but no flavour everything bland. Chips terrible

   almost 3 months ago
2. Demi-leigh Ashbridge ★☆☆☆☆

   Just ordered this Chinese for me and my family and all I will say is NEVER AGAIN. Absolutely disgusting food chips were gross I would not serve this food to my dog how you can serve this to humans is inhumane.

   almost 3 months ago
3. Caroline Studdart ★★★☆☆

   Really disappointed in the meal we got. We ordered through Uber Eats because our normal place was shut. We order Kung Pao Tofu with Friend Rice and their Roast Pork Noodles. Positives: The order arrived quickly. Their Delivery driver (a member of staff not an Uber driver) was polite. The Roast Pork was lovely and moist. Negatives: The Kung Pao sauce tasted purely of vinegar. The Tofu held no flavour. The vegetables tasted like they had been microwaved for 30 seconds, something I would not expect of a place advertising themselves as a Cantonese takeaway. The Fried rice was dry and flavourless. Overall I would not recommend them to anyone looking for good authentic Chinese food, but their Noodle Bar boxes might be alright if they are the only option.

   almost 6 months ago

1. Gav Falconer ★☆☆☆☆

   40£ for chips cooked last week spicy beef from the eighties beef in black pepper sauce that was tasteless and prawn toast that that dogs turned their nose up at needless to say I was well ripped off and won’t be reordering these people make me sick supposed to be a Chinese takeaway don’t waste your money pictures speak a thousand words shame I can’t post 0 stars

   almost 6 months ago
2. Mark Aisthorpe ★☆☆☆☆

   I have had an account with Hing Wins since 2021 and have used them for at least a couple of years before this. The food used to be good, not the best Chinese in Hull but good for the money. The quality has however gone downhill in the last year and portion sizes are smaller. Last night order was unfortunately wrong and left my wife with nothing to eat but chips and spring rolls, no main course at all, she is vegetarian and some sort of pork dish was sent instead (see photos).Major mistake sending a meat dish for a Vegetarian in fact unforgivable. Seeing as I nearly always order the same dishes I am really disappointed. I did think of ringing to ask for a credit but after reading some of the other reveiws I knew it would be a waste of time. Needless to say I will not be ordering food from here again, your loss Hing Wins

   almost 10 months ago
3. Gavin Claughan ★★★☆☆

   Lovely food, nice quick service. Cash only ! ! ! !

   almost 2 years ago

1. Ian Shires ★★★★☆

   Hard to understand what they say back to me as I'm ordering

   almost 3 years ago
2. Billie McCarthy ★☆☆☆☆

   Please consider whether you wish to buy food from here - it comes with unwanted extras! We placed a considerable order with Hing Wings via Just Eat. The quality of the food was generally not what I would expect; but one meal was inedible We had ordered a portion of sweet and sour king prawn balls to share. The first one out of the container had a long dark hair encased in the batter! Needless to say no one wanted to eat them. I tried to raise this via Just Eat but was unable to due to their systems and so today I rang the takeaway itself. I explained the issue with the hair and how this had put us off eating the prawn balls and gave them the opportunity to rectify the issue. Nothing was suggested so I persisted and requested a refund or a credit of the £5.90 - this was refused. I was told that they were a takeaway not a restaurant and they were busy the night before. This explanation is simply not good enough. When you purchase a meal you expect to be able to eat it. Customer service; again not good enough, no apology, no replacement, no refund, no customer satisfaction.

   almost 5 years ago
3. cameron clark ★☆☆☆☆

   Food took over 3 hours to turn up! Their phone line was not connected so we couldn't ask for an update. The fish was rubbery and cold as a result. I understand they may be busier than normal during this time, but customer service was dreadful. I'm afraid we won't be ordering here again

   almost 5 years ago

1. Amanda Beamish ★☆☆☆☆

   VERY long wait. when I eventually did get through, was told my order hadn't even left the shop. After an hour and a half. What. you didn't think to maybe call on the number provided to inform us because now its too bloody late to go elsewhere. Oh but I can come and pick it up if I like. After its been sat there for close to two hours? Really? nope. Thanks for nothing. Edited to add - now I am not hangry any more, we have used this place for a while and the food was always good. Delivery is good usually though it has been late on occasion, nothing out of the ordinary. What riled me up particularly is that I ordered at 9 ish, and only managed to get through on the phone ten minutes before the shop closed, so I reckon that they were just going to take the cash and not bother delivering (since the girl told me my order hadn't even left the shop yet). That, is dishonest and disgraceful. On another occasion they were quick to call me to tell me that I had underpaid by 80p delivery, and could I give it to the driver, which I did. So why no phonecall this time? They clearly use the phone when it works in their favour, so again, not great service. I would have appreciated much more a phonecall saying really sorry, something has happened and we can't fulfill your order. It happens. We could have gone elsewhere. As it was, we were left until 11pm almost. Meaning even if I could find someone willing to deliver at that time we would be waiting another hour for it to get there and be eating at midnight. Not what you want at the end of a busy working week when you just want to kick back and relax, is it? kind of ruined my date night in. I will not be using this place again. Not because you messed up on taking orders and overstretched yourselves, but because you didn't have the decency to call us so we could sort something else out. Seems like you were going to just take the money and leave us dangling there, which is an attitude I cannot stand. One loyal customer lost. A little courtesy goes a long way.

   more 6 years ago

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