Shocking service. Food took over a hour to come. Staff were rude and unhelpful. Was ignored on the phone by the staff when questioning them on the order status. Wouldn't recommend this establishment
Contacts & Location
đ Address: 98 Main Street, Newcastle BT33 0AE, United Kingdom
đ Phone: +44 28 4372 6444
đ Website: pizzapalazzo.com
Photos
Reviews
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Jordan Gravestock â ââââ
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melssa patterson â â â â â
Best pizza I have had in the town in a very long time the pizza chief Mike is just amazing at his job, the girl on the till Aisling was so helpful, I will be returning for sure! 10/10
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Stephen Judge â ââââ
DO NOT ORDER evening DELIVERY. Ordered several pizzas at 9:50pm. Proposed delivery time was 10:30.pm It arrived at 11:45pm. Almost 2 hours later !!! IS THIS AN ACCEPTABLE SERVICE ??? Had to phone at 11.06pm to enquire why it was later than promised. Was told it was out for delivery. 40 minutes later it arrived. COLD !! No apology.
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George Papazoglou â â â â â
Got a 14â Hawaiian pizza ÂŖ12, garlic dip ÂŖ1 and Diet Coke bottle ÂŖ1.80. Everything was delicious. Staff were friendly too!!
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Robert Simpson â â â â â
Tasty pizza very plain waiting dining area.
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Curtis M â ââââ
Asked if the pizza bases were egg free because my other half has a severe egg intolerance. Staff member which looked and acted like the owner/manager said no, they were egg free. Imagine our surprise when it turns out he lied and she's now being violently sick. Now imagine if instead of a tolerance it was an allergic reaction. Avoid this place, they'd clearly let you be sick just for the sweet 12 pounds.
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Lisa Faulkner â ââââ
Ordered via the Justeat app for 6.45pm...arrived at 6pm. (Didn't want to 'shoot the messenger' though deliverer apologised). Rang Pizza Palazzo to complain (I already have food in foil in my oven), call taker spoke to someone (who didn't seem very pleasant) in background: they did ask if I wanted a re-delivery (waste of food so...), I declined offer. In retrospect, I should have asked for refund!!!! Not too pleased!!
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Richie B â ââââ
Daylight robbery. ÂŖ7 mixed kebab on chip, smallest, nastiest and driest kebab I've ever had the unfortunate to presented. The mixed kebab was 95% cold cheap doner meat, a hand full of chips and a dab kebab sauce straight out of the bottle. The girl behind the counter had a face of her that could sour milk and was clearly raging that people actually coming in to order. Hunger is preferable to eating this again.
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Larry TheLobster â ââââ
Ordered on just eat , estimated deliver time was 30 mins but ended up waiting over an hour and a half! Had to just drive up there and was told they hadnt even starting making it so had to wait another 15 mins! Had a doner kebab that was burnt and completely flavourless, sauce tasted weird (not pleasant) and pita was stale. Actually got sick afterwards. ÂŖ6.50 for a gross kebab! Will not be back. If you want a good kebab just go next door to the kebab house, ÂŖ5 and tastes great have never let me down with food quality and and deliveries! Very let down by pizza palazzo âšī¸
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FAQs
What is the address of Pizza Palazzo?
Pizza Palazzo is located at 98 Main Street, Newcastle BT33 0AE, United Kingdom
What is the phone number of Pizza Palazzo?
You can contact Pizza Palazzo at +44 28 4372 6444
How can I get to Pizza Palazzo?
You can find directions to Pizza Palazzo by following this map link