Many thanks to Matt, Jessica and kayleigh for fabulous service , collected a large order on Saturday night not long before closing ,helpful and pleasant staff . Thank you so much . Will visit again very soon
They have sold us a car seat for just under 300 pound with sun canopy car seat as since been delivered and now we are told it doesn’t come with one they have no idea what they are selling they have sold us a car seat with information that is clearly wrong and are now telling me it’s up to us to get in touch with the manufacturer Would definitely not recommend this shop to anybody absolute rubbish
Me and my wife have visited the mamas and papas store in hull a fair few times over the past 15’months. We originally bought the occaro travel system in 2023 and we cannot fault it. Does everything you need a pushchair to do! The baby loves it, and we can even use it when we walk the dog! The store manager dealt with us named Matt and he was brilliant. Very thorough, informative and funny/friendly considering we were first time parents we had lots of questions he was kind and patient. Since then we have been back to get a new toddler car seat and we also went to see Matt and he explained everything we needed to know about the car seat safety for our 14month old. We have decided on a cybex car seat that we are thrilled with. The store is super friendly, clean and there is a Lovely atmosphere. Brilliant store all round! Thank you
We visited Mama’s & Papa’s over the weekend and we were very pleased. We were just looking for prices on nursery products and were pleasantly surprised to see a lot of products available. We were offered service by a colleague but we didn’t need it. We later heard him chatting to other customers and I’m confident had I needed his help he would’ve been able to answer everything we asked. We will definitely be back, good service without being pushy is hard to find.
We were served by Ellie when choosing our car seat at Mamas and Papas and cannot fault her! We had just left Pram world after being pushed and pressured into looking at more expensive car seats but Ellie did nothing of the sort, she gave us her professional opinion and left us to make our own decision in our own time. Cannot recommend enough
My husband and I went into M&P’s today in Hull to look for a stroller for our little boy. We thought we knew what we wanted, after many online searches, but when we checked out the strollers they weren’t what we thought they were. The team were fantastic, especially Jessica, who left us to browse, fold the strollers, push them around but was on hand to help us when we got stuck or confused. A big big thank you for your time and patience, all the staff were amazing and extremely helpful, thank you very much!
Brilliant customer service! Wish I got the girls name but she was lovely and so helpful. thank you so much can’t wait for my new pram!
My partner and I went to this store and we had Natalie help us show us some strollers and cot beds. I cannot fault Natalie for her customer service, patience and strong work ethic. Natalie was enthusiastic and despite the fact I know nothing about strollers she wasn’t patronising at all. We won’t hesitate to visit this branch when we need items for our upcoming arrival. Well done team. A great shopping experience was had and it was all down to you. Thank you :)
We travelled some distance to look at a particular make and model of pushchair here that the website said was available in store only to be told that it has not been stocked for months. At the best of times it's not fair on the in-store staff that the company lies to potential customers just to get them into the stores and then expects the staff to deal with the frustration, and during a pandemic it's unsafe to encourage people to travel and shows a clear lack of care for the people working in the stores. Further evidence that the company still isn't considering it's stores to be a showroom for the website is that the staff were having to suggest that we take the products to near the door to see the colour due to the poor lighting. It was quite embarrassing for all. Hopefully the parent company starts to care a bit more about its stock management and showrooms, and I hope that until then the staff are being well compensated for the position that they're being put in.
Mamas & Papas Hull is located at 4 Kingston St, Hull HU1 2TX, UK
You can contact Mamas & Papas Hull at +44 333 241 2229
You can find directions to Mamas & Papas Hull by following this map link