Ordered 2 doggy ice cream, and two strawberry milkshakes £19.80 were asked if we wanted ice cream & marshmallows. The milkshakes were nothing special, no ice cream & no marshmallows, & then we were told there was no doggy ice cream,. Had a refund of £7 . Two strawberry milkshakes cost £12.40 without the trimmings.
This is a fabulous coffee kiosk, run by friendly efficient staff. A special mention to Louisa, who was working last Thursday when I visited with my friend. We enjoyed delicious coffee & cake and received first class customer service that was nothing short of amazing when I needed help. I will definitely be returning ASAP.
We had coffee and ice cream. All were very good. It is next to the play park. Grandchildren had a great time. The disabled toilet round the back was extremely well equipped. You need a radar key.
Skanky portions Update I have had a response from Coffee Cup to this review which is laughable. Rather than take the opportunity to correct this poor portion size they seem to want to justify it. Apparently I have ordered one scoop which hides itself in the cone (as it happens no further ice cream was in the cone). I had no option to specify amount of scoops when ordering so I suggest you amend your offering to make it two scoops. If you sold this with a flake, there is not enough ice cream to place the flake into. Having had many ice cream cones in my life, this is clearly a rip off and the correct portion size expected by the company in an attempt to maximise yield. A typical case of focusing on the profits rather than customer enjoyment.
Queued outside for around 10 minutes. However, I noticed food inside and had no queue, so I went in and purchased a toastie and cake as well as a coffee. Whilst I was inside, a member of staff was clearly rather unhappy, ranting about how they needed to get milk, but she wasn't sure if she should pop to a local shop or Eastney for a pint or two. Also that she had previously done so out of her own pocket and not been reimbursed....all the while the others were trying to serve clients as best they could. But many of us could hear the rant, which was a bit cringe worthy. Admittedly the food was very nice. Still no wind breaker though as suggested by another review
I queued for such a long time today that by the time I was served my daughter had grown, married and had 2 teenage kids. Come on guys, on a busy Sunday put more staff in and not slow teenager staff.
This is a lovely cafe with very helpful staff. Their coffee is of the finest quality. They have a range of sandwiches, rolls etc for all tastes. There's a good range of cakes as well. I ate a brief and bacon baguette that was absolutely gorgeous. Then is ready for that walk in the surrounding parkland.
Excellent stop off for coffee on our walk circumnavigating Lee, as they open early. Hot & cold drinks aplenty and good cakes, sandwiches, etc.
Open 7 days a week and opens at 8am. I do a few early morning rides that don't end till about 10am so having somewhere open this early to grab a coffee and bacon sandwich is a dream come true. They also do vegan food for all my vegan friends out there.
Coffee Cup Alver Valley is located at Cherque Way, Lee-on-the-Solent PO13 8PD, UK
You can find directions to Coffee Cup Alver Valley by following this map link