Nice coffee and service was great too but this place is trashy, not a pleasant experience inside and desperately need help . A makeover is an understatement. Scratches on the walls and slashes on the seats was disappointing for a premium coffee shop , also all the promotions for the new range of cakes was a waste of time as there was nothing there to buy
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Reviews
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Andre Govia ★★☆☆☆
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Tracy Hammond ★★★★★
Stopped by Caffè Nero in Whiteley this afternoon and was served by the most cheerful, friendly gentleman — the kind of person who brightens your day just by being himself. I ordered a cappuccino, the Pork & Pancetta Sausage Roll, and a chocolate muffin (all absolutely delicious!). Halfway through my coffee I had to rush off, but without missing a beat he smiled and said he’d pop it into a takeaway cup for me. Nothing was too much trouble, and it was such a small but thoughtful gesture that left a big impression. Service like this really makes all the difference. Thank you!
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Steve Synyer ★★★☆☆
Place is not bad but most staff don't listen to what you want and you find yourself repeating yourself a few times. They don't understand that wet means no froth and if looks could kill when you ask for it to be made again! Listen the first time and get it right. Staff chat alot amongst themselves and ignore you whilst you are waiting to be served. Not all staff are like that I must add just a few.
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Tracy love ★★☆☆☆
What a dump!! The two staff they had in were nice, but not very fast. But the restaurant itself was disgusting!! We had to clear our own table to get a seat inside. And we where not the only ones. No tables being wiped or dirty cups and plates being removed. If I were you, I'd nip up to Costa, immaculate. Wouldn't attempt to go in if you use a wheelchair. Not room to maneuver.
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c h ★★★☆☆
Good location and a good range of seating. Unfortunately many of the unused tables had dirty dishes left on them and the floors had clearly not been swept in some time as there was an accumulation of mouldy crumbs in the corners. However coffee was good.
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Lee ★★★★☆
Cafe Nero is a lovely coffee shop with plenty of seating inside and out and allows dogs to come in as well. The selection of food and drinks available is very good and even has vegan options available. Parking is in Whiteley car park and is only a minute walk to Cafe Nero. The service from the members of staff was very good but I feel that due to the amount of people in and out of the coffee shops they need additional members of staff which I believe will help with the long waits which I had experienced.
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Karen Bali ★★★★☆
A nice atmosphere and comfy interior. Coffee is hit and miss depending on who makes it. I like an oat milk cappuccino but often it's way too hot with little flavour (oat milk need a lower temperature than dairy). A few more healthier snacks would be welcome.
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Peter Collins ★★★☆☆
Needed a hot drink and something to eat, after a chilly afternoon shopping. Decided to try Caffè Nero for the first time. The place was clean and tidy, though whether the torn leather seat cover is part of the design, I felt that its condition made it unhygienic. It was also nice to see that it is a dog friendly outlet. I was served by a very friendly polite young lady who dealt with my order swiftly. Mum and I ordered LG hot chocolates, a slice of Belgium Chocolate Fudge cake and a slice of Black Forest cake. Our drinks were hot and very tasty but my cake, the Black Forest, though very tasty was quite dry, this was probably due to how it is stored. Despite this, my opinion for our first visit is a positive one. The only negative for me was that though they have customer toilets they could not be used.
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peter78 ★★★★☆
Located in a pedestrianised area this cafe is not too far from the main carpark for the area. No steps to get in mean it should be good for buggies and wheelchairs alike. Inside is spacious with a mixture of tables and chairs and more comfy seating. Usual Cafe Nero selections are available, one of my favourites is their Cappuccino cake! Staff were friendly and efficient, cafe was clean and welcoming. Enjoyed a lovely coffee and cake, the bonus for me is that dogs are allowed in unlike Costa coffee where they aren’t. I’m always with my dog. Based on this experience I’d be happy to recommend and will be visiting again.
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FAQs
What is the address of Caffè Nero?
Caffè Nero is located at Unit E12, Whiteley Village Shopping Centre, Whiteley PO15 7LJ, UK
What is the phone number of Caffè Nero?
You can contact Caffè Nero at +44 1489 574021
How can I get to Caffè Nero?
You can find directions to Caffè Nero by following this map link