We purchased 3 Christmas trees last Monday from here and Kyle (or possibly Karl) was really helpful in helping my husband carry them through the store and to the car.
Great store - I recently decided to redecorate and spruce up a couple of rooms in my home, which ended up being a full house makeover - and I was able to get pretty much everything I needed just from here, from new trap fittings to colour matching archive F&B paints, to finishing touches like plant pots. The staff are super helpful, especially the team on the paint mixing station. It's my first stop for any DIY bits!
I went to rent out Rug Doctor. Debs was the person who guided me. Absolute fantastic of a human being. She explained in very detail, how to use it, how to use the detergent with it. She was very caring. Bless her. Thankyou Debs, it was a delight meeting you. Well done team B&Q.
Due to my disability and my Husbands I asked Will in store if he could help load some flooring. Will went above and beyond making sure we did no lifting and we had time to browse with no rush. He came to the till when we were ready and loaded the car too. Fantastic smile and so friendly. Could not ask for more. A credit to the store and the managers. Thank you.
I visited the Hull store on Sunday morning. I needed some paint and I had samples to match. I was served by Suzanne, Pam, and Lynne. The whole thing was frustrating as the machine wouldn't match up the sample swatch I'd brought in to mix it. Suzanne and her colleagues were so helpful, they spent 40 mins trying to help me get the paint the right color. They couldn't be more accommodating and were a perfect example of what a brand ambassador should be. I was really impressed and I purchased 5 liters of paint, I'm going back today for another 10 liters and as I am currently renovating a full house, I will always be a returning customer off the back of this, as well as recommending it were ever there is an opportunity, that's how positive I feel about the experience I had.
I wanted 3 items and they didn't have any of them so 10 to good old Amazon. Don't man waiting a day to get what you want. And cheaper
A great DIY shop. Friendly helpful staff. Got exactly what I wanted.
The lady called Jane in garden department always busy smiling very helpful I buy all my plants from here and iv had not many failures great shop great staff
Having recently bought two peace lilies from this store which look very nice, it is with deep regret that I have to say they are absolutely infested with small flies which are now all over my flat .
B&Q Hull - Ferry Lane is located at Stoneferry Rd, Ferry Ln, Stoneferry Rd, Hull HU7 0DJ, UK
You can contact B&Q Hull - Ferry Lane at +44 1482 371600
You can find directions to B&Q Hull - Ferry Lane by following this map link