I’ve been using natural stone and timber since I started paving many years ago, I’ve been on my own now for a while running my buisness and while everyone at natural stone and timber are extremely helpful, I’ve dealt with Charlie direct since the beginning and she is a credit to the company, never lets me down with deliveries always try’s to fit me in if I let her know last minute.
Very helpful, polite and great customer service, I look forward to dealing with Charlie and natural stone and timber next year.
Mike Rogers★★★★★
Really helpful and diligent and great to speak to someone in person rather than online only, the quality of service I received was second to none and would highly recommend and will be using again in the future! Rogers Restorations Ltd
Steve Pontefract★☆☆☆☆
Visited trade counter and paid for product. Counter told me to go to yard where product would be loaded.
On leaving counter I was confronted by huge galvanised railings, behind which it appeared to be the yard. I stood by the gates to the yard for 3-4 minutes trying to get someone's attention. 2 -3 blokes looked at me through the railings but did nothing other than look at me then turn away.
I then thought I was in the wrong place so I drove round to the back of the counter. Turns out this was the deliveries access. It was locked like it was the Bank of England.
I then decided the previous gates at the front of the counter was the right place to be.
I drove back round and parked in front of what appeared to be a gate. No-one came to see me. I waited 2 -3 mins, then someone in a truck pulled up inside the gates, he was followed by a guy in hi-viz on foot, who unlocked gates to let driver of truck out. He then beckoned to me and I gave him Collection sheet. He said to wait in car park and they'd bring out my purchases. I did and they helped load boot of car.
What a mess! No signs, place locked like Bank of England..so customer unfriendly.
My advice.... don't waste your time going here, they obviously have no consideration for customers...go somewhere else. I will be as I need additional product. My time is important to me even if it's not to NST!!
Steve Pontefract
Dean Slade★★★★★
Use this company all the time, products are second to none here’s a couple of photos of there slabs
Nigel Parish★★★★★
I've never ever had anything less than great service here.
I popped in for a sleeper and the yard guys couidnt have been more helpful. I went back to buy more and again they make buying so easy, knowledgeable staff, clean premises too. They even helped to load my van. I've bought slabs and sleepers from them a few times and I wouidnt dream of going elsewhere.
Today while waiting a member of staff was spraying all office surfaces with anti bac. In these hard times they don't just offer great products at really good prices but they're looking after their customers too.
I really cannot recommend them highly enough.
Sterling Garden Services★★★★★
My company has been purchasing and installing products from NS&T for years and you will not get better quality stone from any where else in the south of England. The service and product value is second to none and we have never had any issues with their stone what so ever. All products are stored, handled and delivered exceptionally well. Highly recommended. I also have to add a couple of reviews on here are ridiculously unfair and clearly written by people who don't have a clue about natural stone and how it works regarding colouring and calibration.
Anthony Pawlow★☆☆☆☆
We had dealt with this company for limestone set slabs witch turned out to be excellent for value and good delivery.
...When coming to order 180sqm of natural block paving (special order) we was advised by there professionalizm pug them on to a concrete base.
The samples we was given was 50mm thick.
The 6000 bricks arrived with the thickness between 30mm to 95mm. When I aproched them about the issue They held no responabilty for them even thou the packaging states Thickness between 50-60mm.
They declined for us to return them and offered no help to resolve the issue.
We are now left with 40% that can't be used.
Stuart Morley★★★★★
What a pleasant change it is to deal with a company that not only cares about their customers but does so whilst maintaining cost effective pricing and provides detailed knowledge on their products. We purchased granite sets and patio cleaner and both where delivered quickly. We will definitely use them again and thoroughly recommend them.
Andy Denny★★★★★
Have dealt with this company for many years, they supply landscaping materials for my business.
The Natural stone and timber team offer excellent product knowledge and material suggestions whilst embracing innovative new products .They also offer prompt dependable deliveries, all at very competitive pricing.
I have and will continue to recommend them to friends, family and colleagues alike.
Excellent company to deal with
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FAQs
What is the address of Natural Stone & Timber?
Natural Stone & Timber is located at Voyager Park North, Portfield Rd, Portsmouth PO3 5FX, UK
What is the phone number of Natural Stone & Timber?
You can contact Natural Stone & Timber at +44 23 9265 2923
How can I get to Natural Stone & Timber?
You can find directions to Natural Stone & Timber by following this map link
