It has been taken over as a 'Welcome' franchise which depsite the Co-op logos on the front (read the small print) means it sells Co-op food at a mark-up to the Co-op round the corner, doesn't accept Co-op membership cards nor offer the other services like postal facilities.
Unfortunately no longer a post office here , no self service so often big queues. Don’t really due the store anymore .
Horrible staff, telling kids to put there bags down and they only told these black kids not the white ones. They always ask for proof that you've bought the item even though they follow u round the shop like we don't notice and stare at us while paying. Also, it takes a solid 5 minutes to have people come and serve you and let you pay. Disgracefull behaviour, need to sort it out.
I went to get a parcel today at 17:30h and I was told the post office closed at 17:00h, despite being on the website that it runs through the opening hours of the store from 06:00h - 22:00h.
Beer is always warm in this Co-op, don't have this issue in any other Co-op only this particular branch
Popped in here a few times during our short holiday at Portsmouth to buy meal deals and a few snacks. On each occasion the store was clean, tidy and the staff friendly. Also a great place to get a a decent sized coffee (as well as other hot drinks) for a fair price and can pay for these at the self service checkout. Would recommend anybody staying at a nearby hotel / B&B to pop here for here for refreshments. Didn’t get the opportunity to try the vegan hot sausage rolls but they did look nice and only £1 each.
I would love to say that all staff are very friendly and nice at all times. Jamie who works on the shop floor is always polite, respectful. I even put a complaint slip into head office let hope he got it. Julie at the post office is a OUTSTANDING member of staff and is there to help!!! Dose not rush you out of the door even though the busy times. If I could give more the 5 stars then i would. Please shop here.
I rang this Co-op to ask whether the Bakery sausage rolls had eggs in - I have an egg food allergy. The staff refused to check and kept repeating that "it will have eggs, it's got pastry". I tried explaining to them that this is not the case for all sausage rolls and kept politely requesting they check - they were too ignorant to understand or listen and kept refusing to even check - lazy and unhelpful. I rang another co-op and the girl there immediately went to check their freezer for me and told me they were egg-free. I have eaten them, I was fine, and they were tasty! Don't go to this co-op - terrible customer service
The Co-operative Food is located at 22 The Hard, Portsea, Portsmouth PO1 3DT, UK
You can contact The Co-operative Food at +44 23 9286 1756
You can find directions to The Co-operative Food by following this map link