Halfords - Clough Rd Hull (Hull) Hull, Kingston upon Hull

Reviews

1. Michael Smith ★★★☆☆

   Not a bad experience per day but when I've paid for a premium pickup at a selected time, then have to wait 30 minutes as there is a queue which we have to wait in. Then it's kind of fruitless paying for the premium pickup as I could have just waited anytime. Seems like an unnecessary cost for the customer. Edit* Hi Toni, I have tried to contact through there and was abruptly cut off by the agent. Naturally it further amplifies a poor service as customer care is not an objective it seems. My order number is 559428, feel free to email me as my email will be attached to the order number. Kind regards, Mike

   almost 7 months ago
2. Roy Turner ★★★★★

   I can't sing the praises of Tomis in the Clough Road store enough. He was helpful, knowledgeable, patient and approachable and this was very helpful for a self-confessed technophobe. We had an extremely difficult time trying to fulfil my requirements but he never faltered in his pursuit of my goals. He is an absolute credit to his mum and Halfords and I have the impression that he will go far. Well done and thank you so much.

   almost 8 months ago
3. Hannah Hossack ★★★★★

   Fantastic service today. Had two headlight bulbs fitted in next to no time. Went back later as I thought I’d bought the wrong bulb for the rear light I was replacing myself. Kaeden went above snd beyond to help me, I can’t thank him enough. Fantastic service, won’t go anywhere else

   almost 9 months ago

1. Colin Horton ★★★★★

   Took my Boardman bike back and up graded it for the Boardman above it. Theo gave me a seamless service an excellent bike mechanic and excellent at his job . Resolved the issue in minutes and built me a lovely responsive bike that is best suited to me. In my experience I would recommend going to see him yourself get proper advice on the bike you are buying and I would recommend you let them build the bike as well. Great attention to detail and im pleased I went into the store rather than deal with it all online. Theo even helped me with making sure I was ordering the correct model. They then build it so quick I missed the call to collect it and had to listen to the voice mail saying come and collect it now its ready..once again amazing service amazing customer service seamless. 10/10 keep up the good work this is a great example of how a business should be run.

   almost 11 months ago
2. Dawn Kynman ★★★★★

   I needed new roof bars as I’d changed my car and knew Halfords were professional from when I purchased a set for the old car. I wasn’t disappointed, all the staff were knowledgeable and efficient helping me with my purchase. Great communication letting me know my order was ready and I returned a few days later for a fitting when the order had arrived. The roof rails were fitted quickly and the staff made sure I knew everything I needed to know about my product. Thank you Halfords

   1 year ago
3. Donna Moyo ★★★★★

   Great from start to finish,paid for the bike been built fir security as i wouldnt be able to do it tight enough, answerd all my questions and explained everything about the bike. Great customer care. I would recommend halfords to anyone purchasing a bike. I really love this bike has 3 modes of peddle assist. i will stick to the low level. It is alot better than i expected. I decided to purchase mud guards and they was fit for me too. Thank you, you guys have fantastic staff.

   almost 3 years ago

1. Tina Baker ★★★★★

   Bike built really helpful staff great customer service 100% would recommend

   almost 3 years ago
2. John Hartley ★★★★★

   Fantastic customer care from the cycle team. Excellent advice and professional service. The two cycle techs on duty at 09.30 at Clough Road Hull Saturday 25th of Feb went above and beyond to help me with my ongoing puncture issues, even fitting my new tube and tyre. Both are a credit to the company and the reason I would use this store again. Thank you

   almost 3 years ago
3. Maxine Claffey ★★★★★

   Great customer service when I got my brake light changed. Speedy service and a nice chat! Wouldn't hesitate to recommend this service!

   almost 3 years ago

1. Richard Smith ★★★★★

   Even in the cold and dark, fitted my new bulbs with no bother. Excellent service. Note to company, get your staff some spot lights in the maintenance area.

   almost 3 years ago

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