Animed Veterinary Hospital Veterinary Care in Southampton, Shedfield

Reviews

1. anne walker ★☆☆☆☆

   I’m sharing this because what happened to my aunt and her beloved dog at Animed veterinary hospital ( Botley Road, Shedfield SO32 2JG) is unacceptable and no pet owner should have to experience this. After a procedure using anaesthetic, her dog was demanded to be discharged at 8 pm — despite being clearly very unwell and having not been to the toilet at all since the procedure. My aunt asked if it might be better for the vet to keep him in overnight for monitoring, but was told there was “no clinical need.” She was forced to take him home alone, late at night, and spent the entire night watching her dog panting, distressed, and in obvious pain. She was unable to administer the medication (pain relief and appetite encouragment) as he was so poorly and couldn't stand up or eat or drink at all. When he was taken to Andersonmoores veterinary specialists the next day, he was diagnosed with a severe bone infection that should have been treated when he was first admitted to Animed. Sadly, it was too late and her precious companion had to be put to sleep. This is not just a tragic loss; it’s a failure of care and judgment that caused unnecessary suffering for both My Aunt and her precious dog. We trusted this vet practice, and they let us down in the worst possible way. I want to know how this happened and what is being done so no other pet or owner has to endure this nightmare. #PetSafety #VetAccountability #AnimalWelfare #DoBetter

   almost 10 months ago
2. Leanne Hawkins ★★★★★

   I recently took my 19 year old Burmese cat Sebastian to Animed Shedfield and he was seen by Jacek. Jacek was so amazing with him, really kind and genuinely caring. I couldn't be happier with the outcome and Jacek's treatment plan for Sebastian. There has already been a marked improvement in his quality of life. I would highly recommend Jacek for the care of your animal. Thank you so much!

   almost 2 years ago
3. Steve Smith ★★★★★

   Such kind, compassionate staff offering great service and support, especially when we sadly had to have our beloved Maggie put to sleep. Thank you all so much.

   almost 3 years ago

1. Alison Frosdick ★★★★★

   Caring, wonderful vets and nurses who do everything they can for the animals in their care. Admin staff are also really lovely. Thank you all for everything you did for Dan the Dog during his long and eventful life!

   almost 3 years ago
2. Jordana Pereira ★★★★★

   Great vets, all are on the ball and their services are great. If they can't treat your pet they have great recommendations of specialist in the area. I particularly love the fact that the yearly nurse check up can be done in your home which is beneficial for us as we have 4 pets registered with them.

   almost 3 years ago
3. Paul Barratt ★★★★★

   The young vet was very helpful and friendly and caring. She explained what she was going to do. And all the staff were very helpful

   almost 3 years ago

1. Tom Dodds ★★★★★

   4 months ago I rescued a kitten that was separated from his mother way too young and as a result had a number of health concerns. He's had to visit the practice quite regularly (we've been roughly twice a month since we got him). With the help of the vets at Shedfield, the little fella is much better and enjoying life. Every single visit, the reception staff have been fantastic, both on the phone, via the online enquiries and in person. I would give more than 5 stars if I could.

   almost 3 years ago
2. Ken Mackenzie ★★★★★

   We had to take our very sick moggie to Animed at 3:30 am on an emergency appointment. The service we received was fantastic from initial contact by phone to when we left. Don't know how to thank you.

   almost 3 years ago

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