Serendipity Pets Hotel

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Reviews

1. Simon Coyte ★★★★★

   Family run kennels, good accommodation, and exercise paddock

   almost 5 months ago
2. andre knight ★★★★★

   Our Cavapoo, Dougal (aka Doogs), always rushes up to greet the owners at this local kennels and he seems to enjoy his stay there. Serendipity is a small, family run kennels in the heart of the countryside and there is plenty of space for the dogs to exercise and live in. We have been using this kennels for our frequent trips away and have no hesitation in recommending the establishment to others (as long as they don't get too booked up)!

   almost 2 years ago
3. Gavin Thomas ★★★★★

   Lovely place, simple and uncomplicated. Lovely setting and wonderful owners and kennel manager.

   almost 4 years ago

1. Tristan Smith ★☆☆☆☆

   Really unhappy with the whole experience. We took our 11 month old cat to stay for two weeks to cover two holiday destinations. We weren’t blown away by the cage sizes, but we thought they must know what they are doing. 6 days later when back in the area we called to check on him. The owner said our cat had scratched him and as such hadn’t come out of his cage. He then asked us whether we ever kick him!!! We were stunned to be asked such an awful question. We decided to take our beloved cat out of there immediately. Anyone that would ask such a question so casually cannot be trusted to look after our family member. The owners response to this was “good, we’ll be glad to see the back of him”. I called him an ignorant, horrible man and hung up. Felicity who works there was great in contrast. She was professional and helped us collect our cat without bias. Felicity was the one good experience from all of this, and is far better than that awful man deserves. Avoid this place. I would not trust the owner to muster the care needed to water a plant.

   almost 4 years ago
2. R Rees ★☆☆☆☆

   Sadly disappointed. Contacted to arrange boarding for our dog. All was fine until we said ours is a staffie x. They seem to have a blanket policy against taking on staffie looking dogs.

   more 6 years ago
3. Tracy Witting ★★★★☆

   The staff really care about the dogs welfare and my dog always does in happy and comes out with his tail wagging !

   more 6 years ago

1. Sally Duncan ★★★★★

   We have boarded pets here since we moved to the area 7 years ago. Serendipity is friendly and helpful. They looked after our old boy well and now take care of our two young dogs with kindness when we go away.

   more 9 years ago

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