Lucy With Diamonds Ltd

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Reviews

1. Sam Kelly ★☆☆☆☆

   Ordered a bracelet and it has not arrived in the window stated. Tried to what’s app, text and phoned. Heard nothing back. I have no idea if it will ever arrive. Terrible customer service. Wouldn’t mind it being late if someone would just let me know.

   almost 2 months ago
2. Emily Knock ★☆☆☆☆

   AVOID AT ALL COSTS!! I’ve never experienced such difficulty in ordering something online! I ordered two rings from the website and when they didn’t arrive within the window I was given I emailed, whatsapped and contacted the business for weeks in any way available and heard radio silence!!! The rings arrived and were really poor quality and tarnished before I’d even worn them. It took a really long time to arrange a return and now the refund has been disputed so she has not only got the rings back but also kept the money I should have been refunded! Really poor customer service and generally poor quality products. Incredibly disappointing.

   almost 3 months ago
3. sarah reynolds ★☆☆☆☆

   Paid for a bangle for my daughter’s 18th. It never arrived and I did not receive a refund. There has been complete radio silence since I made the order. Utterly unprofessional.

   almost 5 months ago

1. Nikki Brown ★★★★★

   My husband booked for us to make a silver ring each for our silver wedding anniversary. It was perfect and a really enjoyable experience. Lucy is brilliant at making you fell at ease and helping you make the ring (or lots of other things) you would like. I cannot recommend Lucy enough. The setting of her workshop, Lucy and the product you leave with is excellent value for money. I can't wait to book another session with Lucy. Thank you Lucy.

   almost 10 months ago
2. Helena Thomas ★★★★★

   I booked a spinner ring workshop for my daughters and I, and we had a brilliant time. Lucy was friendly, informative, patient, knowledgeable and so accommodating. We made beautiful rings using our own ideas with the help of Lucy who is a fantastic teacher. We will be booking another workshop soon.

   1 year ago
3. Ashleigh Black ★★★★★

   Lucy is a very talented jeweller and she is my go to person. Her work is acceptional and precise. Thank you so much for fixing my special ring and for the beautiful work you have done in the past.

   almost 3 years ago

1. Marie Webster ★☆☆☆☆

   Ordered some rings but did not receive. No response to emails or voicemail. Eventually responded promising full refund but this did not happen either. They have almost £70 of my money. DO NOT ORDER FROM THEM.

   almost 3 years ago
2. Gemma Crick ★★★★★

   I booked a ring making workshop as a 60th birthday present for my mum! We had the loveliest time together! Lucy really guided us through and we ended with 2 perfect silver rings each that we can now keep forever! I could not recommend this enough.

   almost 3 years ago
3. Laura Farmer ★★★★★

   My fiance and I did a ring workshop with Lucy on Saturday and it was AMAZING, we ended up with 2 beautiful detailed silver rings and much more importantly, our hammered silver wedding rings! Lucy was kind and patient and gave us exactly the right amount of hands on support without taking over the process. We 100 percent recommend Lucy's ring making workshop!

   almost 3 years ago

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