Peacocks Clothing Store in Leighton Buzzard

Reviews

1. Jasmine Ganatra ★☆☆☆☆

   Brought some clothing and earrings that was non refundable therefore didn't take a receipt as I knew I wouldn't be able to return the items anyways. Noticed when I got home that the security tag had been left on the clothing, when I was next around town a few weeks later I brought the item in and told them the situation and if they could remove the security tag and they made a such a situation out of my lack of recipient. Even though the items I brought were non refundable. The lady said they can't take the tag off without a receipt but unstood that it wouldn't make sense to take a receipt for this item so called her manager who said I need to show my bank statement, which I think is ridiculous but I did it anyways, but because I brought earrings too the total peacocks spend was more than the item of the clothes they were sceptical and didn't accept it. I had to explain again that its not my fault your cashier forgot to remove the tag- I shouldn't have to go through all of this to get it removed now. And they finally took it off- only took them a second after 10 minutes of waiting and reasoning with them. Absolutely ridiculous, shouldn't be treated like a criminal or thieve because a cashier made an error. How's that my fault. Terrible customer experience- wouldn't go in there again.

   almost 8 months ago
2. Gary ★☆☆☆☆

   So although I live in Leighton, I don't really shop in peacocks for clothes for my wife but today I thought I would. 25.09.25.Looking round chances are you probably will find something, not much but its a bit like primark,most could probably find something. Wat really stood out for me though was a strange member of staff!A large blonde lady around 60,who for some reason gave me a horrible look every time I made eye contact with her.It was so unusual, I have worked in customer service for years and consider myself well trained in customer service, face to face, over the phone ect,and this was just strange.I have no idea wat I did to get on the wrong side of this lady,all I can say is weird.I did make another staff member who was at the till aware of my feelings!Whether or not it will be dealt with or not I dont know but in this case its definitely "Buyer Beware".

   almost 11 months ago
3. Max Heathway ★☆☆☆☆

   As a LB local most of my life, the peacock team used to be wonderful. New lady at till and other lady who seems like the manager are truly the rudest and least helpful people in retail I've experienced in a long time. Just go to New Look, they've got a much kinder team there who aren't rude and short to elderly AND children (I've seen this with my own eyes multiple times) and who take cash without being rude, rolling their eyes and smacking away at the till angrily. Spend your money elsewhere :)

   almost 11 months ago

1. Grace Sisters ★☆☆☆☆

   One of the lady staffs was very rude to my 6 years old daughter this evening. She is a child and she does not know the consequences of everything. Kids are sometimes naughty which I assume this lady does not know. she tried to pull a poster hanging inside the shop and this lady shouted. The shop is perfect for different style of clothes and rest of the staffs are very nice and professional.

   1 year ago
2. Paul Myers ★★★★★

   I rang up this store to enquire about a product. The phone was answered immediately by a HUMAN BEING who was exceptionally helpful. No central call system, no chat bots, no ‘your call is important to us’ nonsense.The lady answered every question and was really helpful….. I wish I had asked her name because she deserves recognition.I thought this kind of customer service had disappeared for good but you can still find it at Peacocks…. How refreshing! I’m going in there right now to buy the product and support this store because service like that is rare indeed these days.

   almost 2 years ago
3. Jacqueline Cook ★★★★★

   Always like peacocks. Found the young girl that served me today though to be quite rude slammed my top down, didnt speak really, no offer of a bag. Yet another woman was really nice. I guess nowt as queer as folk. If dont want to interact with customers dont work in retail! Maybe she didnt like my beret because she was nice to the customer infront of me. The things i notice. I do though and you can tell that with all my reviews. I cannot stand rudeness.

   almost 4 years ago

1. TheAicha57 ★★★★★

   Love this store in LB even although I live in MK staff are lovely well worth the distance which is only a 20m drive ..much more polite ..CS goes a long way in my book!

   almost 5 years ago
2. Kalina Lear ★★★★★

   Clothing is always inexpensive but also good quality. Want some new clothes to take on holiday which are comfortable and fit well without breaking the bank, this is the place for you

   more 7 years ago
3. Gary Gutteridge ★★★★★

   Love their clothes choices and prices and its excellent quality washes and lasts well. Staff are friendly and helpful. Which it's nice to see happy,jolly people in the workplace a rare thing to see these days.

   more 7 years ago

FAQs