Moorland Veterinary Centre Ltd

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Reviews

1. Debbie Greenland ★★★★★

   I rushed my cat Roo to moorlands vets after he was unfortunately hit by a car. I really couldn't have hoped for a better team of people to help him, they did all they could and more and I'm very very grateful. Unfortunately Roo's injury was to much and he fell asleep on the 18th December. I'm so grateful for the all the great care that he had I couldn't have asked for more Thank you so much Especially to Joe, and Katie

   1 month ago
2. keira williamson ★☆☆☆☆

   I brought my pup here last month for her first injection and to be chipped. The two ladies were fantastic and gained my pups trust with a lot of fuss and treats first. They were brilliant. Unfortunately when I returned for my pups second injection last Monday 1st Dec, it was awful, we had a different lady this time, and it was very traumatic for my pup, it took a few attempts to do the injection, after actually one attempt she had already put the needle in and then took out to get a smaller needle. My pup was crying and was getting quite distressed. When we got home my pup was afraid of me as she thought I was the one doing it to her, as I had to try hold her still. All day my pup hid away from me. it was very upsetting. I emailed the vets straight away to express my concerns and how the experience left my pup, I still have not heard back from them!!! I was very poilet and actually alot nicer than what I should of been In the email!!! and yet I still heard nothing back from them!!! Luckily my pup is back to her happy loving self again. But I will not be bringing her back to this vets.. I have been advice by many different people on where the best vet in leek is, and I will be registering her there. I wish I had read the reviews befor I brought my pup here! as a few of them are very upsetting from the outcome of your discusting service!!

   almost 2 months ago
3. Ryan Morgan ★☆☆☆☆

   After my puppy cut his tail I took him to moorland vets .. to cut a long story short he has a blood clotting disorder . First time they sent him home pouring blood out and I had to take him back an hour later . After this I was back everyday for redressing they were making no progress and took me and my partner into a room and suggested we put him to sleep .at this point I decided to change vet and they had him sorted in 1 week . An obvious lack of capability , knowledge and compassion . I have now decided what’s left of the bill they had been racking up daily , they can take me to court for .. and I urge anyone else to do the same you cannot charge for a service that your not capable of providing .. when I was questioning what they were doing they make you feel like you shouldn’t question there professional opinion if you can call it that . But after taking him to a better surgery where the vet explained everything they were doing to help the healing was wrong and what he had done had the issue sorted in a week after numerous vets dragging it out for nearly a month at moorland vets I was quite right to question them and take it upon myself to seek genuine professionals . If you love you animals steer well clear of this place .. and if you do visit keep an eye on them , your wallet and don’t let them advise you to put a healthy 4 month old puppy to sleep .

   almost 5 months ago

1. Christine Davies ★★☆☆☆

   Normally I would rate this vets as five stars as they are usual excellent. However today when I called I spoke to a receptionist called Samatha , who was very rude , there was no need for to be so rude . Not what I expected at all .

   almost 7 months ago
2. Meg Jones ★★★★★

   Excellent care for my 18 year old cat (Scratch) over the years. Throughout they have been realistic and appropriate in their testing and treating, only completing what will improve her quality of life. It was clear throughout they don’t complete unnecessary testing minimising stress to her and ensuring the bill is reasonable and not extortionate. Recently when the time was right they came to our house, ensuring she was comfortable and calm right to the end, which I cannot thank you enough for. It has been obvious throughout that they really care about your animals feeling personal and not business like, putting you instantly at ease. Thank you

   1 year ago
3. Dennis Price ★★★★★

   Absolutely outstanding service from reception (phone and in person) to 2 separate Vets (Helen and Francesca?) and a lovely Vet nurse. Hugely impressed.

   almost 3 years ago

1. amanda juggins ★★★★★

   We have been with moorlands for 4 yrs now . Can’t rate highly enough . If I could give 10 star I would . We have domestic animals and farm animals and they look after them all . We have had to have an emergency call out recently for one of our goats, Francesca one of the vets, was amazing . She Gave us all the options for treatment and was so caring, kind and professional. Highly recommended.

   almost 3 years ago
2. Rowena hulme-charlesworth ★★★★★

   Our recent loss Ziva .... We have no words for your kindness, care , compassion , support n love for Ziva and our family you stood by us 100% during her illness since 2014 ... You helped with the grief and returning her back to us and we are eternally grateful. Most definatley the best vets around from the vets themselves, the nurses and the fantastic reception staff... Much love to you all The Charlesworths xx

   almost 3 years ago
3. carl jones ★★★★★

   I’m not registered with this vets - but last week after our vets of 8 yrs refused to come out to put our beloved Doberman to sleep because they were to busy. We were recommended to Moorland vets. We as family cannot thank you enough for help we received. Thank you.

   almost 3 years ago

1. Dave Mould ★★★★★

   I had to take my cat in to the vets out of hours at 10.30pm after he had been clipped by a car. I called the number and was told it was not a problem to bring him in. The Vet on call was very professional and caring. I was put at ease during the visit and received a follow up call the next morning to check how he was doing. Thank you for the help in a less than ideal situation.

   almost 3 years ago

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