Excellent service from the staff today, especially Jonah who was up and down the ladders getting Lego off the top shelf, and it was a lot of Lego. Fabulous store.
Awful experience overpriced in comparison to other toy shops staff are not very helpful and management is just awful very unprofessional also the store is very badly organised and there is always stuff on the floor to trip over
Collected an item from this store, the process was quick and hassle free and the lady who served me was very nice and jolly. Great experience thanks
Great staff, very helpful and informative. This store has loads of stock to choose from and is clean & tidy
Terrible customer service. Waited to pay at a counter with three employees behind it who were busy chatting, they then all walked off completely ignoring us. Eventually one of them bothered to return serving us with the least enthusiasm possible and zero eye contact. Overall very disappointed.
Modern version of Toys r us. Massive range of products. Helpful and friendly staff. Easy access, sensible prices.
Customer Service Is Exceptionally Brilliant Here Always Helped Me Out I Always Purchase My LEGO Sets From Here They Know Me Quite Well Being A Regular Haha There Products Are Of Good High Standards I'd Give It More Stars If I Could
My sister lives in South Wales and an item she wanted for her young daughter's birthday wasn't available in any South Wales store or for home delivery or click and collect - but it was in stock at Telford, near me. She ordered it for me to collect there and post to her. I was concerned initially when it was only revealed after she paid that photo ID was required of the buyer on collection - but, armed with her order confirmation email and reference number plus our WhatsApp conversation and a pic of her driving licence, I went to collect. There were no problems at all! Friendly young man found the item and it's now on its way to my niece.
Smyths Toys Superstores is located at 3, Telford Bridge Retail Park, Colliers Way, Overdale, Telford TF3 4PB, UK
You can contact Smyths Toys Superstores at +44 1952 201036
You can find directions to Smyths Toys Superstores by following this map link