Kwik Fit - Aberdeen - Dyce
“I required urgent assistance on Saturday after discovering my front passenger tyre had a puncture and was completely flat. With this being a Saturday I first opted to take my car to a local garage a couple of minutes from where I stay (Laws Tyres in BOD), however this company advised me that I required all 4 tyres to be replaced and my alignment fixed and that I would be a total of £590 to have this work carried out. This sounded questionable, however as I needed my car to be drivable I requested if it would be possible to have only the front 2 x tyres replaced whilst I shopped around for a better deal on the back 2 tyres. The manager of the above store told me this was not possible as I needed to have all 4 tyres match so not to set off sensors in my car. Being a 30 year old female with limited knowledge on cars I decided to get in touch with Kwik Fit in Dyce, who were extremely helpful, stating it would not be a problem to replace the front 2 tyres and very kindly managed to have me fitted in for an appointment that afternoon. From the moment I walked into the reception area the staff shown great customer service - very polite and eager to help. Within 30 minutes my car was ready to collect. The salesman from Kwik Fit was extremely knowledgeable and showed me the data on screen which had been collected during their checks which showed my back 2 tyres are fine and would not need replacing, that there were no alignment issues and that my car intact does not have the sensor system which Laws tyres told me I did. The Honesty and transparency from the Kwik Fit team saved me a total of £450 on Saturday. I drove away a very happy customer and cannot recommend the Kwik Fit Dyce branch enough to anyone who is looking for a reliable, friendly car garage to help with any questions, problems or issues.”
