2 results found
“Hello. I am looking to board my rabbit here in August. Is there any way of contacting to book dates and get the price”
“I’ve been in weekly for the last 8 weeks with my 3 cats with various issues. I’ve stopped going to Valley since their treatment of staff who went on strike & I’m happy with the care I’ve received from Andrea & her team. Whilst the location & nature of the business (owned by big 6) doesn’t lend itself to the same care/service as an independent, I’ve been very satisfied with the treatment received. The staff have been really patient with my and my anxious communications (I appreciate the WhatsApp service) about my terminally ill little cat. They’ve spent time helping me determine the right course of action for my girl & I’ve never felt pushed into anything, nor made to feel silly for the questions I’ve asked or choice I’ve made. Both dental treatments my cats had recently came in comfortably under the quote. And the practice is always happy to provide written prescriptions so I can find flea treatment at a price that suits my budget. I do hate the location though - both on the industrial site and the mezzanine above the store. It’s loud, doesn’t feel very secure and isn’t great when you’re going through something difficult. I’m dreading when the time comes for me to say goodbye to my girl and how exposed it’ll feel upstairs and walking through the store with my tears & grief. But what can be done? There’s not a great deal of choices in practices really. And no independent ones locally. So I’m happy with a Vet-led franchise with an owner who seems to care about her practice & the animals she sees.”