Avonvale Vets in Wellesbourne
“Our Norfolk terrier had a suspected UTI and, realising she needed emergency treatment, we took her to Wellesbourne in time for the surgery to open. No appointment could be made as the phone wasn't answered by the surgery until our ETA - although I tried to call ahead of our arrival and got the emergency practice. The receptionist explained that the phone would be switched over in 5 minutes - after our ETA. The Reception nurse understood immediately and said we’d be slotted in between the next 2 appointments. We were seen 12 minutes later, my diagnosis confirmed after a thorough investigation and reassurance that the medication would cure the problem. It started to work after the first antibiotics were administered. One happy little dog and relieved and very grateful owners. Exemplary service.”