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Address: 48 Tower Street, Harrogate HG1 1HS, United Kingdom
Phone: +44 1423 701496
Website: htodd.co.uk
“We ideally wanted to find a family run appliance shop so if there were any issues it would be considerably easier to speak to someone to help rectify. With this we went to Herbert and Todd in Harrogate, where we were greeted by Dave. Dave was so helpful and honest. He didn’t push any specific brands, he went through every option and knew all the answers to any questions we had. Dave was also very understanding of our 2 year old child who has little patience and was running around.. basically being a 2 year old.. which also made us feel at ease and not in a rush to leave the shop. Because of Dave alone, we chose to buy the majority of our new appliances from Herbert Todd and trust his honest recommendations. We did in fact visit the York store to simply view a quooker tap. Although the reception was pleasant, the knowledge or understanding wasn’t on par with Dave at Harrogate. Since then we have had our appliances delivered and have actually had an issue, which is the manufacturers fault, I emailed Dave my concern and he responded in the same day and was straight onto it for me, it still isn’t rectified as of yet however Dave has kept me informed during the whole process. Regardless of the outcome, I will use Herbert and Todd everytime at Harrogate with Dave or Colin… spoken to Colin a few times, also super friendly and helpful!! It’s difficult to find service like this anymore, we are so happy we decided to visit, thank you Dave!”