Chronic illness management in Reading

“The entire process, from reception team, finance, the clinicians and all staff ( nursing included) made the difficult experience as stress free as possible. I don’t ever doubt being referred to the Ralph and i’ve been to a few other referrals before. There is no hesitation. Through a long battle of ups and downs with my boy Snow, some incredible surgeons and clinicians, he has a good quality of life that he wouldn’t have had-he quite literally wouldn’t be here without them. A holistic approach to veterinary medicine, taking into consideration not only the owners choice, and lifestyle, but the wider picture- all the while keeping the animals quality of life a priority. The team truly care about their patients. For snows care: To list a few and give my thanks: Heather Covey, Isla, Javier (Clinician) Eirini Pappa ( Surgeon) Heather S, Sarah G, Emma( Medicine nurse) Becky ( Internal medicine Nurse) Nieka The dentistry and Ophthalmology department, Azzura, for a few of my cats. Neurology department, Irene. Lizzie, Angie, Emma, Helen ( Reception, Finance/ admin). ( If I haven’t mentioned their names it’s just because i’m not great in remembering! But they have all been amazing). Thank you for everything that you have done and continue to do for my animals! A pet is a privilege. The costs are for expert care and specialists in their field, with a range of equipment and runnings costs behind the scenes. I appreciate everything the team does and continue to do for my animals, especially when it comes to Snow. I really hope that the staff are all compensated for what they do, whether that be in their opinions on the daily practice or their wages as they truly are incredible. ( In case any management are seeing this!)”

“A long, long time ago, a family member stayed here, I was 3 years old and that was 36 years ago. He loved it that much that he stayed for a good 20 years. I don’t know how he afforded it because he had no income. I think they provided him the accommodation for free and even gave him a job there which he got paid for. He was given his own room which had everything he needed. They gave him pills which gave him the best nights sleep ever. Something happened to him here because he’d often be like a zombie but he was ok with it, because everybody else was too, he didn’t feel judged at all. I’ve heard that he’s changed his surname and wrote a lot of poetry books which we told everyone he published. I’ve heard He also chases his friends around the corridors on his unicorn and talks very fondly about his neighbours. However I have heard that a lot of them think they have connections with Jesus Christ and the devil. But that is ok, because Jesus always needed a unicorn so it was a perfect situation. I wish I could rate this more than 5 stars because everything they have given him has been above satisfactory. Free food, accommodation, friends for life and a rise in self confidence because he was never judged. What more could anybody ask for. I did try to book a room but they wouldn’t let me stay at the time as they said they needed a referral from my next of kin. They are still waiting for my family members unicorn to contact them. Can’t wait to get the opportunity to stay here though and write this review from a guests point of view.”