Physician in Stoke-on-trent

“This surgery offers outstanding service. After leaving from my previous GP due to poor service, I was amazed of the level of care, compassion and professionalism from the staff members of this surgery. Everyone, from receptionists, nurse and doctors are amazing.”

“I am over the moon with the service . I was dubious when moving back to Packmoor to use them as years ago we did not receive a good service . Since the ‘takeover’ things seem to have changed dramatically. The reception staff are incredibly attentive and will bend over backwards to try to accommodate our needs . When we have needed an emergency appointment we always get one , when we need a prescription it’s always put through promptly . We do have various problems with our children and their acute medical needs but nothing is ever too much trouble . I have never experienced a practice as good as this ! Thanks .... the Heath-Smiths .”