7 of us ate here this evening and whilst 6 meals were fine, the slow cooked beef was FROZEN and I dont just mean cold, I mean it was still frozen. They offered to get another one or something else but our guest was put off eating anything after that. We got an apology and the offer of a free desert.
The food was of an excellent quality. Well presented and tasted great. We came here after previously having eaten at the Crosby restaurant a few months ago which was also very good. We had the £34 deal for 3 courses which I found was reasonable value considering the high quality of the food. The 2 managers/front of house were friendly and approachable, as were the servers. My constructive critique would be that I felt some of the drinks were overpriced, particularly circa £7 for a pint of beer and £6 for cider. This combined with being asked whether we wanted more drinks by the servers over 10 times in an hour gave us the impression that revenue from drinks was quite important for the restaurant. There was also a pricing error on the bill when we received in which the total showed as being approximately £11 more than it should've been, however to the managers' credit he did quickly resolve this. Overall we enjoyed our visit, and particularly the food, albeit being asked 10+ times if we wanted more drinks! Can't fault the friendly staff though.
Amazing food, great service and a fabulous evening. Sammy took us to the table and was so pleasant and welcoming. Gary served us the food and was funny and friendly and James checked in on us and made sure we were looked after. The staff really made a lovely meal just better and are a credit to their profession. First time visiting but definitely not the last.
Absolutely amazing, food was delicious and staff were lovely. Will definitely come back. Thank you to Callum and Gary you were both fabulous.
Atmosphere and service fantastic to start. Unfortunately this doesn’t make up to the very underwhelming food. Lack of flavour, & garlic bread quality was really poor for an Italian. When we politely shared this view with the staff at the end, they ended up leaving us waiting for our bill for 30 minutes - the service was excellent up to that point. No reductions on the bill or offers of remediation either despite a poor experience. Overall a lovely venue with good people but food was lacking depth in quality, which was a shame as we had high expectations. Won’t be returning.
went last night for my son's birthday , 10 of us loved it,all the food was brilliant, the staff was brilliant , thank you will be back again
What a lovely family run restaurant! Wonderful food with so many choices. I had scampi moray and bf had seafood pasta! It was part of our works Christmas do! Callum and the rest of the staff made it a good night
Restaurant decorated nice. Food was good. Service was okay but when we checked the bill that took time even we’ve got the bill, we still had to waited supervisor talked to customers and left us waiting for her.
Our second visit to this gorgeous restaurant After visiting at Christmas. Had the early bird menu which is amazing value so be sure to check this out. I love the relaxed, friendly atmosphere here, the staff are just so welcoming and chatty and give advice on the food which is very welcome when there is so much choice. The Decor is pretty and everywhere is spotlessly clean.The food is just amazing and, even better, they have a fabulous dessert menu. My favourite go to restaurant at the moment locally and I will definitely be visiting again.
The Fat Italian Ormskirk is located at 47-49 Derby St, Ormskirk L39 2BW, UK
You can contact The Fat Italian Ormskirk at +44 1695 572555
You can find directions to The Fat Italian Ormskirk by following this map link