I’ve been to Nando’s many times, but this visit reminded me why it’s one of the most consistent and reliable places for good food. The peri-peri flavour never disappoints — you get that perfect balance of spice, freshness, and smokiness every single time. The chicken was cooked well, juicy inside, and the marination actually goes all the way through, not just on top.
The sides were fresh and hot, especially the spicy rice and peri-salted chips — proper portions and great taste. The place was clean, the tables were ready quickly, and the overall atmosphere was fresh and lively like always. Service was good — not too slow, not rushed — staff were polite and checked on us when needed.
Aviyan★★★★★
Very nice food ate everything and great service especially the waiter Surej he was so nice and made sure we were all well
Alexandra H★★★★☆
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Service was quick and efficient – everything is now done by scanning a QR code on your phone to order and pay, which was really straightforward. I did feel like there were more options on the online menu compared to the printed copy, but otherwise it worked well.
Food came out promptly and the chicken was well cooked. We had two Caesar salads: one could’ve done with more salad leaves, and the other with a bit more dressing. The halloumi portion was a little stingy, and the avocado was slightly overripe and brown.
The unlimited ice cream machine was a let-down, as it was only half-frozen and wouldn’t hold its shape in the pot. That said, the staff handled it brilliantly – they refunded the desserts straight away with no fuss, which I really appreciated.
Special mention to Harry, our waiter, who was very friendly and helpful throughout. Overall, despite a few small issues, I’d still recommend this branch.
Kashif Hussain★☆☆☆☆
We visited Nando’s on 1st July and had a very disappointing experience.
The restaurant inside was hot with a strong food smell since our table was right in front of the kitchen. We requested to be seated outside, but had to wait several minutes as the tables were not clean. Once seated outside, I went to the counter to place our order and clearly mentioned we were now at table 32, but the staff insisted on calling it table 16 for some reason.
Half of our order was served to table 32 by the same person who took our order, while the rest arrived 15 minutes later, only after several reminders and follow-ups from our side. The delay was unnecessary, especially considering our order was very simple: 1/4 chicken with rice, peri chips, and corn on the cob. Worse still, when the remaining food was finally brought out, the staff member seemed annoyed that we were even asking about it. According to him, we should have waited and let one person eat at a time while others just sat there waiting!
Another major issue: there was no ice in the dispenser for water or soft drinks. I had to walk in and out four times just to get ice for one glass. No staff member seemed willing to help or even acknowledge the issue.
To top it all off, the 1/4 chickens and rice were cold—we left half of the rice untouched. Only the peri fries were up to the usual standard. Not a single server seemed apologetic about the situation until we finally spoke with the supervisor, Magda, who at least acknowledged the poor service.
This branch usually performs well, but this visit was a complete letdown with cold food, poor service, and a dismissive attitude from most of the staff. Definitely not what we expect from Nando’s.
Chrisel Coelho★★★★★
I can’t recommend this Nando’s enough! The food was outstanding—perfectly cooked, packed with flavor, and incredibly satisfying. I had two burgers followed by a butterfly chicken, and every bite was absolutely delicious.
What really made the experience exceptional, though, was the service. The waiters went above and beyond, ensuring everything was just right. Their warm hospitality, attention to detail, and genuine care made the visit truly memorable. It’s rare to find a place where both the food and the staff are equally fantastic.
E G★★★☆☆
Staff are friendly and approachable but service is so slow behind the till. There should be more than one person, especially when it's very clear a customer is making a long order and you can see the queue is starting to build up behind them. Chicken was ok, we requested for it to be well done but it was very clearly not. Other than that, everything else was good.
David Williams★☆☆☆☆
The food was nice, the service was poor at best. We waited nearly 2 hour 30 minutes for our order. Apparently it did not go through the till. When we went to get the frozen yogurt, I asked for a spoon. The waiter who was not interested said they were in the wash. Another waiter gave us wooden spoons. Very poor experience and very poor customer service.
Ritu★★☆☆☆
We were a group of 6 as part of a leaving party for our colleague who specifically requested to visit this branch. I have visited many times before but not had such a terrible experience. When we arrived we were advised there would be a 50 mins wait so we decided to sit outside and placed our orders through the app. First drinks order apple cordial was requested we received a juice box of apple. The first food order was correct but the rest were incorrect. 4 peoples orders arrived I was still waiting with my other colleagues who was also waiting for her drink. We queried and were advised its on its way. 15mins later again queried still nothing 30mins later nothing. All the other 4 colleagues had finished their food and we went to speak to the manager who apologised and my other colleagues drinks and food arrived I was still waiting. Approximately 40mins of waiting and every one had finished their food and mine arrived. The staff werent very friendly or apologetic having waited so long but made us feel as if we did something wrong by questioning our orders, I've had better service at Mcdonalds drive through. The manager Aziza did come out and apologise and asked what she can do to help. She gave us some hummus (as requested) and refunded only the delayed meals, at least she helped us. Looks like they also ran of potatoes for the chips very stingy with the portion (see attached picture). Its actually ironic reading through the reviews only the positive ones had a response but all the bad reviews no one has actioned so not getting my hopes up that anyone from the franchise will look at this.
Sadeem Saadiq★☆☆☆☆
Had a bad experience the last time I dinner at the Feltham branch, but decided to give it another chance as it was quite a while ago and it’s convenient for parking. Unfortunately the level of service and quality of food has remained very poor indeed! Chicken was received at room temperature, items were not available on the menu and all round was just a really bad experience. Very disappointing! Also wanted to know why the salad options are still not available? Nando’s is just not the same anymore! Need to find an alternative!
Shoaib M Khan★★★★☆
Nice, fresh food. Not allowed to get drinks yourself any more, which is a pity though. Have to ask them to serve drinks, which is boring. Should allow one person from each table to get drinks. But nice food, as usual.
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FAQs
What is the address of Nando's Feltham?
Nando's Feltham is located at Unit 1 High Street, Feltham TW13 4BS, United Kingdom
What is the phone number of Nando's Feltham?
You can contact Nando's Feltham at +44 20 8890 6783
How can I get to Nando's Feltham?
You can find directions to Nando's Feltham by following this map link
